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Your Smart Choice to a Connected Future

Looking for a career in technology? At SP Telecom, we are born to work smart and deliver the intelligent network for a Smart Nation.

We shall bring in the latest state-of-art in Software based Network and Virtualisation technology machine learning implementation in customer service, use of AI in Cyber Security to deliver a self-monitoring and self-healing network, enabling the Cloud Edge Computing of the network via our pervasive fibre infrastructure and substations. SP Telecom is well placed to offer Edge Cloud to support IoT services with analytics and cyber security management.

We think big and make bigger things happen.

We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.

Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.

Current Vacancies

Responsibilities

  • Performing complex technical duties in support of Product Testing and escalate issues as needed.
  • Using your individual expertise to solve difficult technical and system problems.
  • Handling support and troubleshooting of various hardware and networking issues.
  • Utilizing expertise to deal with and solve particularly difficult problems
  • Installing and configuring network switches, routers, compute servers and other communications platforms.
  • Performing assembly, erection and installation of equipment racks, cabinets, shelves and bays, and the installation of telecommunications hardware equipment in these containers.
  • Performing various tasks associated with cabling installation for telecommunication equipment, to include Networking and hardware.

Requirements

  • Knowledge of modern router architecture
  • Knowledge of Network Configuration Protocols
  • Demonstrable knowledge of NextGen Optical Networks, 5G, SDN, NFV, and other leading technologies
  • Strong critical thinking, problem solving abilities, and decision-making skills
  • Degree in Computer Sciences, Software Engineering or Electronics Engineering
  • Fresh Graduates with keen interest to join the telecommunications industry are welcome to apply

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Expand and upgrade IP Core & Aggregation electronic footprint to support mobile, home and enterprise demand.
  • Safeguard IP Core and IP Aggregation interfaces from hitting congestion threshold via proper traffic capacity planning and control.
  • Review deployed network with other IP Core network team on High Level Design/ Low Level
  • Design and propose/implement changes.
  • Review and design on IP Core and Aggregation redundancy protection against single point of failure.
  • Collaborate with Technical, Strategy and Planning (TSP) team to conduct proof of concept and interoperability, device compatibility, product verification and new technology trial for IP Core and Aggregation.
  • Manage and track project progress of the vendors to ensure Ready For Service status is achieved ahead of schedule.
  • Perform change and implementation for projects in IP Core and Aggregation domains.
  • Interface to other departments as PIC to consult for integration works with other elements.
  • Have Strategic mindset and drive Architecture improvement and roadmap for IP Core and IP Aggregation elements.

Requirements

  • Knowledge in IP and Transmission
  • Knowledge in Transport and Core Architecture
  • Knowledge in HCNA, JNCIA, JNCIS, CCNA, CCNP Routing & Switching, CCIE (optional)
  • Degree in Computer Science, IT or Electronic Engineering or similar
  • 1-3 years of relevant experience
  • Fresh Graduates are welcome to apply

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Brief:

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise internet-of-things (IoT) and edge cloud based products and solutions. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Building strategic partnership and new business opportunities for IOT solutions with deep understanding of IoT(PaaS) with Cloud Solutions (IaaS, Virtualisation of Storage, Compute and Network), partners involved and technologies within
  • Actively engage with Customers, Presales, Partners, Engineering, Marketing & Delivery team in order to successfully prioritize features and solutions that customer need.
  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Form and maintain IoT solutions partnerships to ensure market competitiveness
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • Proven work experience in product management & development in IoT solutions covering IoT platform, edge cloud/virtualisation and various wireless solutions (Wireless, LoRa, etc).
  • Candidates with strong background and understanding of Cloud Services (IaaS, PaaS, Virtualisation, Containerisation, VM/Openstack) is a must, couple with a strong interest in IoT.
  • Proven track record of managing all aspects of a successful product throughout its lifecycle or cloud solutioning
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Experience and understanding of managed services, network, IoT devices will be an added advantage
  • Strong customer focus, ownership, urgency and drive
  • Strong interest in emerging disruptive technologies, like digitalization, industry 4.0 and automation
  • Excellent written and verbal communication skills
  • 2-5 years relevant work experience in Product Management, Cloud Solutioning; Degree in Computer Science, Engineering or equivalent preferred
  • Fresh Graduates with keen interest to join the telecommunications industry are welcome to apply

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Briefs

You will be part of the Products Team, supporting product management and contribute to the product roadmap. Based on your assessment of the industry eco-system we live in, you will develop points of views for go to market, technology and business partnerships, suitable targets for acquisition, business models, etc. You will work with product managers and Sales & Marketing on market-related product activities, such as releases, industry events, competitive positioning. You will work with our sales team to ensure they have the right tools to succeed.

Primary Responsibilities

  • Go-to-market – Define and drive go-to-market plans and programs for the product, product launches, release announcements.
  • Market insights and strategy – Competitive, business models, pricing strategy, pricing models, competitive playbooks, sales playbooks.
  • Industry eco-system – Technology, business and go-to-market partnerships. Solution and integration agreements, business development, mergers & acquisitions.
  • Customers – Sales team go-to-market, product launch activities, case studies, customer events, buying patterns, customer verticals, develop customer champions.
  • Produce and present compelling presentations at various events to include: sales meetings, roadshows, and industry trade shows.
  • Ensure the sales and customer success organizations understand the primary personas, are able to properly position B-Yond, and have the necessary sales tools

Requirements

  • Expert in developing results-driven go-to-marketing programs and product launches in a B2B Solutions environment.
  • Experience working with Telecom industry is a huge plus.
  • You believe in owning your role and take initiative to find opportunities, develop plans that inspire others, and ensure execution through measured results
  • Strong analytical, writing and presentation skills
  • Demonstrated ability to influence others and build strong working relationships across departments
  • Innovation, attention to detail, and an eye for quality, along with the ability to grasp the customer mindset and transform customer challenges into value propositions is crucial.
  • Experience with Enterprise Telecommunication Product Services such as Connectivity (Metro Ethernet, MPLS), internet access products and services (DDOS, Hosting and VAS), Managed Services (routers, switches and customer network equipment) and SDWAN
  • Knowledge of more than one of the primary security services/IOT solutions/Software Defined technologies preferred – IOT, Edge Cloud, SDN/NFV, Managed Security Services such as next generation firewall, intrusion prevention, SIEM, endpoint detection & response, advanced threats, IPS/IDS
  • 4-7 years of experience in product marketing and/or business development
  • BA or BS degree in technical and/or marketing field highly desired

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Briefs:

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security with MSS background. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Form and maintain managed services partnerships to ensure market competitiveness
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Provide pricing support and analysis to win sales opportunities

Requirement

  • Proven work experience in product management/ development in Managed Security (eg. Next Generation Firewall, Security Management, SIEM, DDOS)
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Knowledge of more than one of the primary security technologies and applications preferred – next generation firewall, security management, SIEM, endpoint detection & response, advanced threats protection
  • Excellent written and verbal communication skills
  • 4-7 years experience; Degree in Computer Science, Engineering or equivalent preferred

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for a Front-end Developer to build and implement digital Channels portal and solutions with Chatbot capability in Business IT. You will work with other Developers, other domain SME, System Analyst, Product/Business Managers and functional users throughout the software development life cycle. In this role, you should be a team player with a keen eye for design detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages, we’d like to meet you. Your goal will be to build efficient front-end portals

Responsibilities

  • Responsible in design, planning and oversee the implementation of SPTel various front-end portals/Digital Channels (Customer facing portal, Internal user portal, partner portal and Chatbot)
  • Work with the team to design wireframe, algorithms and flowcharts
  • Produce clean, efficient code based on requirements and specifications
  • Integrate the portals to back-end systems such as CRM, billing and order management or external facing platforms such as payment gateway
  • Verify, test and deploy changes to the staging and production environments
  • Responsible in troubleshoot, debug existing portals in case of production issues
  • Initiative in gathering and evaluating user feedback, and continuously keen to recommend and execute improvements
  • Produce the necessary artefacts technical documentation for future referenc

Role Requirements

  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Highly skilled in developing HTML/JS/CSS
  • Experience with Javascript frameworks, particularly Angular (2+), Bootstrap and jQuery, but also React and Vue
  • Experience with CSS pre-compilers such as SASS and CSS architecture patterns such as BEM, OOCSS, SMACSS
  • Knowledge of W3C standards (CSS and HTML), including usability and accessibility
  • Knowledge of responsive design and Mobile First approach
  • Knowledge of how to optimize existing frontend code
  • Familiarity of using containers (dockers, kubernetes etc) for deployment automation
  • Familiarity with version control management tools such as GIT or SVN
  • Excellent communication skills
  • Resourcefulness and troubleshooting aptitude
  • Attention to detail
  • BSc/BA in Computer Science, Engineering or a related field
  • Fresh Graduates with keen interest to join the telecommunications industry are welcome to apply

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Build database systems of high availability and quality depending on each end user’s specialised role
  • Design and implement database in accordance to end users information needs and views
  • Define/maintain user access matrix and user access list;
  • monitor database performance and availability;
  • Own for the DB setup/ install and decommission in both production and non-production environment
  • Control access permissions and privileges and enable data distribution to the right user, in appropriate format and in a timely manner
  • Use high-speed transaction recovery techniques and backup data
  • Minimise database downtime and manage parameters to provide fast query responses
  • Provide proactive and reactive data management support and training to users
  • Determine, enforce and document database policies, procedures and standards
  • Perform tests and evaluations regularly to ensure data security, privacy and integrity
  • Monitor database performance, implement changes and apply new patches and versions when required
  • Carry out database capacity planning;

Requirements

  • Proven working experience as a Database administrator with Oracle Database Certification
  • Hands-on experience with database standards and end user applications
  • Excellent knowledge in data replication tools for different commonly used databases such as Oracle,  MySQL/MariaDB , Mongo
  • Hands on experience in database performance tuning.
  • Excellent knowledge of data backup, recovery, security, integrity and SQL
  • Familiarity with database design, documentation and coding
  • Previous experience with DBA case tools (frontend/backend) and third party tools
  • Familiarity with programming languages API
  • Problem solving skills and ability to think algorithmically
  • 8 – 10 Years of experience, with Degree in IT, Computer Science or relevant field preferred.

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for SDN/NFV DevOps Engineer to help us in transformation, implementations and /or deployments within SPTel SDN based Network. The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

 

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services with communication service provider with various underlying dependencies.

 

Responsibilities

  • Responsible for design, development, testing and implementation of automated solutions that will interact with multiple third party and internal applications
  • Develop high-quality software design and architecture
  • Identify, prioritize and execute tasks in the software development life cycle
  • Develop tools and applications by producing clean, efficient code
  • Automate tasks through appropriate tools and scripting
  • Review and debug code
  • Perform validation and verification testing
  • Collaborate with internal teams and vendors to fix and improve products
  • Collaborate with internal teams to ensure database and data integrity
  • Document development phases and monitor systems
  • Ensure software is up-to-date with latest technologies

Requirements

  • 2-6 years of communications service provider.
  • Proven experience including identifying and implementing solutions, writing technical specifications, evaluating product vendors, building offering capabilities
  • Strong experience in Java, Python, Javascript, XML, JSON, REST APIs, Web Services, SOAP, Tomcat.
  • Familiar with network and automation technologies, NETCONF/YANG, YAML, Ansible, Puppet, Chef.
  • Experience with Cloud native, Docker, Kubernetes, Micro services architecture
  • Experience in VM (Virtual Machines), VMware, Openstack etc.
  • Experience with the use of APIs, SDKs, IDEs / Eclipse, Frameworks / Spring.
  • Experience with DevOps, CI/CD tools (Jira, Git / Jenkins, Cucumber, Ansible/Chef, Cloud/Orchestration/Scheduling)
  • Working experience with PaaS (Cloud Foundry, Kubernetes and likes).
  • Knowledge of Docker\Linux Container.
  • Experience with Linux OS Environment and related tools space, incl. scripting.
  • Understand large enterprise solution development, SDLC, Agile practice and tools.
  • Must be able to deep dive into the application as well as technical System Integration
  • Familiar and self-motivated to learn latest technologies and trends.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject. We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Brief :

As a subject matter expert in cyber security, you will be responsible for designing and deploying Managed Security solutions for our enterprise customers. You will lead a team of security professionals and together, build up SPTel’s Cybersecurity practice. As a project owner, you must be responsible for all technical project deliverables and see your project through from start to finish.
This rewarding role will best suit someone with network experience and the ability to work closely with our engineers to deliver large scale network solutions.


Responsibilities :

  • Lead SPTel’s CyberSecurity Team to plan, design and build security defences to protect SPTel’s and our customers’ network.
  • Translate and Implement MSSP Solutions according to Product Specifications.
  • Design and implement CyberSecurity Policies for SPTel and create CyberSecurity awareness.
  • Advise the CEO and Management on CyberSecurity matters.
  • Support the SOC staffs in Cyber related investigation and trouble-shooting.
  • Conduct Vulnerability Assessments of SPTel’s network.

Role Requirements : 

  • 6-10 years of network security experience; Degree in Computer Science/IT preferred.
  • Certificate for any of the platform such as Checkpoint, Juniper, Cisco, Fortinet, etc., is a plus.
  • Have a deep and strong knowledge of networking – switching, dynamic routing protocols, static and rule based routing, etc. Certificate in any networking area is a plus.
  • Have a deep and strong knowledge of encryption and tunneling protocols (IPSec, SSL VPN, TLS, IKE, IKEv2, etc.)
  • Understand application protocols in context of OSI network layers and content inspection (Load-balancing, WAF, IPS, IDS, etc.)
  • International travel to attend client meetings, workshops, or perform remote site installation and configuration may be required.
  • Have good verbal communication skills (English) and able to translate technical terms into simple English
  • Have experience creating design documents (HLD, LLD) diagrams, and presentations (PPT)
  • Able to analyse and problem solve while under stress and time pressure.

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for a Software Developer to build and implement functional programs in the Business IT area. You will work with other Developers and Product Managers throughout the software development life cycle.

In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in Agile frameworks and popular coding languages (e.g. JavaScript), we’d like to meet you.

Your goal will be to build efficient programs and systems that serve user needs.

Responsibilities

  • Work with developers to design algorithms and flowcharts
  • Produce clean, efficient code based on specifications
  • Integrate software components and third-party programs
  • Verify and deploy programs and systems
  • Troubleshoot, debug and upgrade existing software
  • Gather and evaluate user feedback
  • Recommend and execute improvements
  • Create technical documentation for reference and reporting

Requirements

  • Proven experience as a Software Developer, Software Engineer or similar role
  • Familiarity with Agile development methodologies
  • Experience with software design and development in a test-driven environment
  • Knowledge of coding languages (e.g. C++, Java, JavaScript) and frameworks/systems (e.g. AngularJS, Git)
  • Experience with databases and Object-Relational Mapping (ORM) frameworks (e.g. Hibernate)
  • Ability to learn new languages and technologies
  • Excellent communication skills
  • Resourcefulness and troubleshooting aptitude
  • Attention to detail
  • BSc/BA in Computer Science, Engineering or a related field
  • For domain in Data Warehouse, knowledge in Business intelligence tools (such as OBIEE, Cognos, etc.) is an advantage
  • For domain in web development, solid technical skill in web programming such as PHP, Node.js, AJAX, JavaScript, Json, CSS, HTML, HTML5, etc. is an advantage
  • For domain in App development, solid experience in Android and iOS development and knowledge in Java, Kotlin, Objective-C, Swift

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Briefs:

The candidate will be assigned duties and responsibilities within SPTel Security Operations Centre (SOC).  He or she is responsible to perform security surveillance of its network and services and take the necessary actions to mitigate security incidents.

The candidate is required to support all incoming security-related calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.

Responsibilities

  • Overseeing daily Security operations while actively monitoring emerging threats and security technologies in the Security Operations Centre.
  • Handling events such as identifying security issues, extensive troubleshooting, and coordinating resolution or restoration using a variety of applications and testing tools. The events can include hardware/software failures as well as security breaches, threats, or network connectivity issues.
  • Professionally and courteously answer inbound security-related calls and provide customers with the best possible customer service and experience, create tickets, fill out necessary checklist paperwork, generate trouble tickets for all work and informational requests, handle security-related user complaints, and escalate according to establish procedures / runbooks / playbooks.
  • Investigate security breaches and other cyber security incidents.
  • Vulnerability management, investigation, reporting and security monitoring, incident response and security-related enhancements.
  • Creating and implementing IT Security framework and processes.
  • Executing Vulnerability Management, Security Patching, Security Information and Event Management (SIEM) and Anti-Virus Management lifecycle.
  • Identifying critical security operations metrics and implementing necessary improvements.
  • Install security measures and operate software to protect systems and information infrastructure, including firewalls and data encryption programs.
  • Document security breaches and perform impact analysis.
  • Work with stakeholders to perform tests and uncover network vulnerabilities.
  • Fix detected vulnerabilities to maintain a high-security standard.
  • Keep abreast of the latest intelligence, including hackers’ methodologies, to anticipate security breaches.
  • Responsible for preventing data loss and service interruptions by researching new technologies that will effectively protect a network
  • Provide technical support for an on call 24x7x365 basis (based on shift roster).
  • Creating, testing and implementing network disaster recovery plans
  • Recommending security enhancement

Role Requirements

  • Degree or Diploma in Engineering or equivalent.
  • Minimum 3 to 5 years of security support experience in a SOC environment, IT security operations or IT security management is preferred.
  • Knowledge of TCP/IP Protocols, network analysis, and network/security applications is required.
  • Good analytical skills with hands on experience of various security methodologies and processes, and technical security solutions such as firewall, intrusion detection systems, SIEM/SOAR.
  • Good communications skill with pleasant personality and experience in customer service.
  • Preference will begiven for candidates with Sysadmin skills (Linux/Mac/Windows) and/or programming skills (Python, Ruby, PHP, C, C#, Java, Perl, and more).
  • Relevant security certification is preferred (CISSP, CISA, CISM, CEH, etc).
  • Shift work is required for this position.
  • Only Singaporeans may apply.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities :

  • Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for active network including L1, L2 and L3 network
  • Perform on-site and off-site testing and commissioning for network implementation and service activation
  • Manage the network through Network Management Systems and Controllers
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues a timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Execute the operating model guided by the relevant process and implementation manuals

Role Requirements :

  • Hands on technical and implementation experience
  • Strong knowledge in IP (L2/L3) network
  • With at least 3-5 years experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Dense Wavelength Division Multiplexing (DWDM)
  • Knowledge and Experience in Software Define Network and Network Virtualization
  • Knowledge and Experience in Network Security & Fiber Network is desirable
  • CCNP or equivalent (CCIE or equivalent will be preferred)
  • 7-10 years of working experience with diploma or 3-5 years of experience with Degree in Engineering.
  • Only Singaporeans may apply

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

 

Responsibilities

  • Responsible for achieving business and sales objective/ targets
  • Hunt for new business within the Channels space
  • Recruit channel sales partner
  • Plan and execute Channel Sales strategy
  • Handle account management matters and be the point of contact for customers
  • Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
  • Establish and grow strong pipelines for business opportunities
  • Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
  • Prepare proposals, and present solutions to customers.
  • Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment.
  • Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Role Requirements

  • Degree/Diploma/ITE in Engineering or relevant discipline with experience in the telecommunications industry
  • At least 2 years working experience in IT/Telecom sales
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc
  • Strong command of English and able to engage stakeholders
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Monitoring of projects status and timely delivery of customer service
  • Liaise/Update customer on project implementation and status
  • Raise ordering form/work orders to suppliers/contractors
  • Compile reports for management review

Requirements

  • Diploma in telecommunication, computer engineering or IT related field
  • At least 6 years working experience in passive and active infrastructure
  • Strong technical knowledge of passive/active infrastructure and Data Centre operation
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Familiar with site deployment of in-building telco’s facilities and assets
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job Briefs:

This role has the core responsibility to sell SP Tel solutions to the market. The successful candidate is a self-motivated technologist with a keen mind and breadth of knowledge across telco networks, cybersecurity and advanced technologies. He/she is expected to be a good communicator, capable of supporting the Sales Team in presenting innovative and customized solutions that meets the needs of the new enterprise clients’ requirements.

Responsibilities

  • Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and bids/tenders and achieve high customer satisfaction for the services rendered.
  • Understand customers” networking and communications requirements and provide high quality network design for customers” WAN networks.
  • Perform role of overall solution consultant integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
  • Conduct presentations on proposed solutions and new technologies to customers.
  • Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
  • Ensure quality documentation and updates for customers” network configurations and processes.
  • Provide support to project managers and partners in WAN network project implementations and support operations and service managers in post sales queries when required
  • Responsible for providing technical and solutioning support to the Sales team in capturing customers’ requirements, preparing and presenting proposals.
  • Work with cross functional teams to coordinate sales, post-sales and support resources to drive successful closure and implementation for customers
  • Gather in depth hardware, applications and networks requirement to architect and design a suitable highly available, secure and scalable solutions to meet client requirement.
  • Working with the Account Manager to accurately define client solutions and to help drive bids and sales
  • Walk through and present to clients the various technologies and services proposed and explain technical details and value proposition of the proposed solution.
  • Influence and gain approval of the proposed solution from client.
  • Act as a trusted advisor for nominated client accounts.
  • Develop deep technical knowledge of the products
  • Coordinate internal/external resources to effectively pursue opportunities.
  • Disseminate feedback to business units gained from client experiences and issues to facilitate product improvement or enhancements

Requirements

Degree/Diploma in Engineering, Computer Science or related discipline

  • At least 3 years working experience in consultation or presales in the Telecommunications or IT Industry
  • Competency in IP networks, SDN, IoT, cybersecurity or telco Cloud NFV environment.
  • Strong command of English, with good interpersonal, communication and presentation skills
  • Possess CCNA and preferable with network or/and ICT or/and security certifications.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

The individual is responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing & collection processes for the organization.

Responsibilities:

  • Oversee and streamline billing and collections processes
  • Month-end closing of the billing group information
  • Plan and implement quality assurance for all processes
  • Special program/billing planning and implementation
  • Field Operators’ problem escalation and customer service related to billing or collections
  • Assist with the implementation and support of the new SP tel billing system
  • Credit analysis & reports
  • Establishing credit lines & monitoring
  • Maintaining credit insurance & strong negotiation skills
  • Collections & strategy planning of control
  • Skillful communication with sales team & customers
  • Deduction tracking & reconciliation
  • Enforces credit policy and assure adherence to accepted standards.
  • Guide & educate sales team & customers

 

Requirements

  • Proven ability to perform strategic planning and priority setting for a billing department
  • Proven track record for improving process efficiencies and solving problems
  • Strong leadership skills with an ability to motivate direct reports
  • Detail oriented with an Accounting background
  • Excellent communication skills both written and verbal, and internal personal skills
  • Excellent analytical and problem solving skills
  • Ability to manage multiple projects concurrently
  • 4-7 years experience with degree in accounting/finance/business management preferred

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Briefs:

The candidate will be assigned duties and responsibilities within SPTel Network Operations Centre (NOC). He or she is responsible to perform surveillance of its network health and services and conduct technical troubleshooting.

The candidate is required to support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.

 

Responsibilities

  • Ensure and maintain health of the SPTEL Network Management System (NMS) and other supporting systems.
  • Monitor and proactively respond to network alarms/alerts.
  • Support all incoming technical fault calls.
  • Responsible to create and track trouble tickets to closure.
  • Be customer oriented with great emphasize on customer satisfaction.
  • Perform technical troubleshooting in accordance to established troubleshooting procedures.
  • Elevating incidents for next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
  • Ensure updates into ticketing system is accurate and complete with appropriate detail.
  • Promptly communicate incident status and update respective parties.
  • Assist in other operational tasks as requested.

 

Role Requirements

  • Degree or Diploma in Engineering or equivalent.
  • Minimum 3 years of technical support experience in a NOC environment is preferred.
  • Knowledge of Fibre Network, Transmission Network and IP Network providing Metro-E, DWDM and TCP/IP services is required.
  • Good analytical skills with hands on experience of various OSS platforms and Network Management System (NMS) to manage the network.
  • Good communications skill with pleasant personality and experience in customer service.
  • Relevant technical certification is preferred: Certified IP Associate (CIPA), Certified IP Engineer (CIPE), etc.
  • Shift work is required for this position.
  • Only Singaporeans may apply.

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Responsible for achieving business and sales objective / targets
  • Develop new revenue streams and grow existing Government accounts
  • Develop sale in new Government accounts
  • Handle account management matters and be the point of contact for customers
  • Build strategic account relationships at all levels and develop new client relationships to achieve sales volume and profit goals
  • Establish and grow strong pipelines for business opportunities
  • Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
  • Qualify, participate and lead in Government tenders
  • Prepare proposals, and present solutions to customers
  • Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
  • Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

 

Role Requirements

  • Degree/Diploma in Engineering or relevant disciplinary with IT/Telecom sales experience in Government sectors preferred.
  • Familiar with telecom services like Cyber-Security, SD-Wan, IoT, Edge Computing, Multi-Cloud, Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, Internet, NFV, and etc.
  • Strong command of English and able to engage stakeholders at all levels
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal, communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills
  • Fresh graduates who are keen to join the telecommunication industry are welcome to apply.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

A Customer Relations Executive, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. The executive will solve basic technical problems and provide support for all assigned areas.

Responsibilities

  • Manage incoming calls from customers
  • Generate sales leads (if necessary) as part of customer servicing
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • To distribute any follow up actions to the respective units and be responsible to get back to customer who call in to ask.
  • To take the calls from customers and perform first level filtering according to the checklist developed.
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Help to solve the customer issues or escalate to NOC/SOC when it is a network issue

Requirements

  • Proven customer support experience or experience as a client service representative
  • Proven working experience in providing post sales activities and help desk support environment.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • 4 – 7 Years of experience, with Diploma in Business, IT or Engineering preferred

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Lead a team of sales managers to establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets
  • Drive the entire sales cycle from initial customer engagement to closed sales, monitor service delivery and invoicing to customers.
  • Driving daily cadence with team to track on sales performance.
  • Leading the team to prospect for potential customers using various direct methods such as cold calling and face to face meetings, and indirect methods such as networking and marketing activities.
  • Qualify prospects against company criteria for ideal customers and sales
  • Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
  • Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
  • Make presentations to senior management and decision makers
  • Draft and deliver proposals
  • Work with technical staff and product specialists where required to address customer requirements
  • Develop and maintain sales and territory plans which outline how sales targets will be met on an ongoing basis
  • Report on sales activity regularly.
  • Keep detailed notes on prospect and customer interactions weekly.
  • Provide forecasts on best case and most likely sales volumes monthly.
  • Work with delivery teams to proactively address problems
  • Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers
  • Work with product and marketing to plan and execute lead generation campaigns
  • Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
  • Provide feedback to company management on win lose analysis, market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
  • Identify sales support requirements and work with marketing to develop improve sales tools
  • Be a positive representative of the company and its brand in the marketplace
  • Conduct all sales activities with the highest degree of professionalism and integrity

Requirements

  • Degree/Diploma/ITE in Engineering or relevant discipline with experience in the telecommunications industry
  • At least 2 years working experience in IT/Telecom sales
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc
  • Strong command of English and able to engage stakeholders
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Identify and develop new channel relationships while nurturing existing channel partners for more business and secure contracts with new customers that achieve assigned sales quotas and targets.
  • Understand the business life cycle of the prospects and existing customers to be an advisor who can actively cross-sell products to support the company’s growth.
  • Responsible in planning and implementing channel sales strategy, marketing activities and sales toolkits and customer presentation materials.
  • Overseeing customers profiles and monitoring competitors’ activities.
  • Able to communicate clearly on company’s direction, product and services updates, sales and marketing strategy, commission plan and engagement rules with resellers clearly.
  • Monitor and track Channel partners/ resellers sales performance.
  • Drive the entire sales cycle from initial customer engagement to closed sales , monitor service delivery and  invoicing to customers.
  • Driving daily cadence with team to track on sales performance.
  • Qualify prospects against company criteria for ideal customers and sales
  • Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
  • Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
  • Make presentations to senior management and decision makers
  • Draft and deliver proposals
  • Work with technical staff and product specialists where required to address customer requirements
  • Develop and maintain channel management and sales plans which outline how sales targets will be met on an ongoing basis
  • Report on sales activity regularly.
  • Keep detailed notes on channels and customers interactions weekly.
  • Provide forecasts on best case and most likely sales volumes monthly.
  • Work with delivery teams to proactively address problems
  • Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers
  • Work with product and marketing to plan and execute lead generation campaigns
  • Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
  • Provide feedback to company management on win lose analysis, market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
  • Identify sales support requirements and work with marketing to develop improve sales tools
    Be a positive representative of the company and its brand in the marketplace
  • Conduct all sales activities with the highest degree of professionalism and integrity

Requirements

  • Degree holder with minimum 5 years sales experience in Telco and ICT industry
  • Passionate individual who enjoys developing new business in a fast-paced and competitive market and still have the capacity to take on ad-hoc initiatives to build overall business strategy
  • Determine to progress and establish a career in this organization.
  • Ability to embrace a dynamic work environment.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

A Customer Relations Executive, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. The executive will solve basic technical problems and provide support for all assigned areas.

Responsibilities

  • Manage incoming calls from customers
  • Generate sales leads (if necessary) as part of customer servicing
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution, keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • To distribute any follow up actions to the respective units and be responsible to get back to customer who call in to ask.
  • To take the calls from customers and perform first level filtering according to the checklist developed.
  • Provide first level contact and convey resolutions to customer issues
  • Properly escalate unresolved queries to the next level of support
  • Help to solve the customer issues or escalate to NOC/SOC when it is a network issue

Requirements

  • Proven customer support experience or experience as a client service representative
  • Proven working experience in providing post sales activities and help desk support environment.
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • 4 – 7 Years of experience, with Diploma in Business, IT or Engineering preferred

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Develop Processes, SOPs and Guidelines for Service Delivery
  • Lead the development of  system requirements on Field and Workforce Management
  • Lead the development of system requirements on provisioning
  • Translate Sales Orders to Work Orders for delivery of services
  • Develop End to End diagrams of passive network services
  • Develop End to End diagrams of active network services
  • Develop requirements for delivery and provisioning of security
  • Develop requirements for delivery and provisioning of Internet of Things
  • Develop knowledge base for operational and delivery requirements
  • Ensure services are delivered timely to customers
  • Develop dashboards of Orders and Workforce for management view

 

Requirements

  • Bachelor in telecommunication, computer engineering or IT related field
  • At least 8 years working experience in passive and active network provisionig
  • Strong technical knowledge in Transmission and IP network
  • Strong technical knowledge in Provisioning and Field Delivery
  • Strong knowledge of services requirements in connectivity
  • Experience in site deployment of in-building telco’s facilities and assets
  • Experience in Datacenter operations
  • Experience in ensuring database integrity and upkeep
  • Ability to drive for delivery in time with excellent quality
  • Independent, self-driven and highly customer focused
  • ITILv3 trained
  • Good communication skills, keen to learn and a team player

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • This role has responsibility for the planning and implementation of SPTel’s network infrastructure
  • Network Planning / Implementation:

o   Development and enhancement of network design; planning and execution milestones; network costing planned according to budget

o   Network planning to include both transmission and IP layers

o   Network should be diverse, secure, resilient and scalable

o   Network should also leverage the latest technologies (such as SDN/NFV) where possible to differentiate from existing networks

o   Customer-oriented: Quality and timely rollout of infrastructure according to business plan

o   Network should meet specified SLAs in terms of performance, availability, etc

  • Internet and International Network Connectivity

o   Work with local, regional and global carriers to ensure that SPTel network has the necessary Internet and International connectivity reach

  • Use of Digital Systems

o   Use of systems to enhance the network service architecture, hence leading to better customer experience.  These systems may include OSS, GIS, telemetry, analytics, etc

  • Wireless Network

o   Use of relevant wireless technologies to expand SPTel’s network reach

o   Support other usage such as sensors, IOT, etc

 

Requirements

  • Bachelor’s degree in Computer Science or related discipline
  • At least 12 years of working experience with minimum 5 years working in the telecom industry.
  • Deep hands-on experience in designing, implementing and/or operating a telecom service provider fixed network.
  • Experience in applying SDN, NFV and other more recent network related technologies
  • Good analytical, problem-solving and communication skills

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for a Software Engineer to produce and implement functional software solutions & automation in cloud environments. The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment, we’d like to meet you.

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services with various underlying dependencies.

Responsibilities

  • Responsible for design, development, testing and implementation of automated solutions that will interact with multiple third party and internal applications
  • Develop high-quality software design and architecture
  • Identify, prioritize and execute tasks in the software development life cycle
  • Develop tools and applications by producing clean, efficient code
  • Automate tasks through appropriate tools and scripting
  • Review and debug code
  • Perform validation and verification testing
  • Collaborate with internal teams and vendors to fix and improve products
  • Document development phases and monitor systems
  • Ensure software is up-to-date with latest technologies

Requirements

  • Experienced in Agile in a DevOps environment
  • Experience in cloud environments (Openstack, AWS, Azure, GCP, etc.), containerisation(Docker, rkt, Kubernetes etc.) and developing within them
  • Experience in devops tools like Git, Jenkin, Ansible, Docker, puppet, chef etc.
  • Extensive experience in software development, scripting and project management
  • Experience using cloud system monitoring tools (e.g. zabbix, Prometheus, nagios etc.) and automated testing frameworks.
  • Experience with installation, configuration and management of log collection and aggregation tools like Splunk and ELK, creating dashboards and configuring alerts with tools like PagerDuty, Jira, Hipchat, Slack.
  • Knowledge of selected programming languages (e.g. Python, C++) and the Java/J2EE platform
  • In-depth knowledge of relational databases (e.g. PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB)
  • Strong Linux administration & development experience
  • Analytical mind with problem-solving aptitude
  • Ability to work independently
  • Excellent organizational and leadership skills
  • 2 – 6 years of experience; BSc/BA in Computer Science or a related degree preferred
  • Entry level candidates with keen interest to join the Telecommunications Industry are welcome to apply

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets
  • Drive the entire sales cycle from initial customer engagement to closed sales, monitor service delivery and invoicing to customers.
  • Perform daily cadence to track on sales performance.
  • Prospect for potential customers using various direct methods such as cold calling and face to face meetings, and indirect methods such as networking and marketing activities.
  • Qualify prospects against company criteria for ideal customers and sales
  • Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
  • Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
  • Make presentations to senior management and decision makers
  • Draft and deliver proposals
  • Work with technical staff and product specialists where required to address customer requirements
  • Develop and maintain sales and territory plans which outline how sales targets will be met on an ongoing basis
  • Report on sales activity regularly.
  • Keep detailed notes on prospect and customer interactions weekly.
  • Provide forecasts on best case and most likely sales volumes monthly.
  • Work with delivery teams to proactively address problems
  • Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers
  • Work with product and marketing to plan and execute lead generation campaigns
  • Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
  • Provide feedback to company management on win lose analysis, market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
  • Identify sales support requirements and work with marketing to develop improve sales tools
  • Be a positive representative of the company and its brand in the marketplace
  • Conduct all sales activities with the highest degree of professionalism and integrity

Requirements

  • Diploma/ITE in Engineering or relevant discipline with experience in the telecommunications industry
  • At least 2 years working experience in IT/Telecom sales
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc
  • Strong command of English and able to engage stakeholders
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills
  • Fresh graduates with a keen interest in the telecommunication industry are welcome to apply.

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Patching of fibre at customer premise, substation and Data Centre
  • Installation, testing and commissioning of customer’s subscribed services
  • Assist in service recovery in relation to fibre disruption and active equipment issues
  • Oversee and manage the end to end in building deployment to ensure that the service delivery is completed within the stipulated service levels
  • Provide standby support after office hours

 

Requirements

  • Degree / Diploma in telecommunication, computer engineering or IT related field
  • At least 6 years working experience in passive and active infrastructure
  • Strong technical knowledge of passive/active infrastructure and Data Centre operation
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Familiar with site deployment of in-building telco’s facilities and assets
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player
  • Applicants with class 3 driving license will have an added advantage

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for a QA Tester, closely integrated to the DevOps team to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Responsibilities

  • Review and analyse system specifications to understand the business requirements and how the solution can achieve intended outcome
  • Collaborate with Analysts and Developers to develop effective strategies and test plans
  • Develop the necessary framework for test automation in a DevOps environment
  • Execute test cases (manual and/or automated) and analyse results
  • Evaluate product code according to specifications
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
  • Help troubleshoot issues when necessary
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

  • Proven experience as a QA tester or similar role
  • Experience in project management and QA methodology
  • Familiarity with Agile frameworks and regression testing is a must
  • Ability to document and troubleshoot errors
  • Strong scripting fundamentals to develop script for test-case automation
  • Working knowledge of test management software (e.g. Selenium, SOAP UI, qTest, Zephyr) and strong SQL foundation
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills
  • 4 – 7 Years of experience; Diploma in Computer Science, Engineering or a related field preferred

Job Briefs:

We are looking for a CRM subject matter expert to analyse, build and implement new functional requirements or functional changes in CRM domain. You will work with other domain SME, System Analyst, Product/Business Managers and functional users throughout the end-to-end business enabling systems/software development lifecycle. In this role, you should be a team player with a keen eye for detail and problem-solving skills. If you also have experience in agile frameworks and popular coding languages, we would like to meet you. Your goal will be to understand and implement the necessary business requirements to serve SP Tel in Sales automation and customer experience management

Responsibilities

  • Collaborate with the internal team (System Analysts / Product / Business) and Vendors/Business Partner to understand the end-to-end design spec and overall business requirements
  • Produce quality design in the form of technical documentation, and implementation (configuration/coding) in the complete CRM suite
  • Integrate to other software components or third-party systems if necessary
  • Take charge in testing and deployment of the CRM solution

Requirements

  • BSc/BA or Diploma in Computer Science, Engineering or a related field with at least 4 years of experience
  • Proven experience in CRM solutions in both sales’ automation domain (which includes specific functional areas like Opportunity and Sales Lead Management, Quotation management, Campaign Management, Customer Satisfaction etc)
  • Familiar with CRM business processes such as opportunity-to-order, order-to-cash, complaint-to-solution
  • Familiarity with Agile development methodologies will be added advantage
  • Experience in application architecture with multiple deployment model (SaaS components and on-premise)
  • Excellent communication skills and resourceful
  • Willingness to learn new languages and technologies

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for Data Analyst to conduct full lifecycle analysis to include requirements, activities and design. Data analysts will develop analysis and reporting capabilities. Additionally, the analyst will monitor performance and quality control plans to identify improvements.

Responsibilities

  • Design and review the data model in B/OSS architecture (which include key entities such as Product, Customer, Order, Service) and build the correct foundation for the project
  • Interpret data, analyze results using statistical techniques and provide ongoing business intelligence (BI) and reports
  • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
  • Work closely with the DBA to acquire data from primary or secondary data sources and maintain databases/data systems
  • Identify, analyze, and interpret trends or patterns in complex data sets
  • Filter and “clean” data by reviewing computer reports, printouts, and performance indicators to locate and correct code problems
  • Work with management to prioritize business and information needs
  • Locate and define new process improvement opportunities
  • Requirements
  • Proven working experience as a data analyst or business data analyst
  • Technical expertise regarding data models, database design development, data mining and segmentation techniques
  • Strong knowledge of and experience with reporting packages (Business Objects etc), databases (SQL etc), programming (Python, R, XML, Javascript, or ETL frameworks)
  • Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SPSS, SAS etc)
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Adept at queries, report writing and presenting findings
  • 3- 6 Years  of experience; Diploma in Mathematics, Economics, Computer Science, Information Management or Statistics preferred

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

In today’s age securing the confidentiality, integrity and availability of information assets has become a mandatory role for any IT organization. We are looking for Information Security Manager who possess deep expertise in the security space, to govern the policies and harden IT Systems (which contain highly sensitive data) from attacks

Responsibilities

  • Developing and maintaining the information security policy and a supporting set of specific policies, ensuring appropriate authorization, commitment and endorsement from senior IT and business management
  • Communicating and publicizing the information security policy to all appropriate parties
  • Ensuring that the information security policy is enforced and adhered to
  • Identifying and classifying IT and information assets (configuration items) and the level of control and protection required
  • Assisting with business impact analyses
  • Performing security risk assessment and risk management in conjunction with availability and IT service continuity management
  • Designing security controls and developing security plans as well as executing technical solutions(or introduce tools) to achieve the plans
  • Developing and documenting procedures for operating and maintaining security controls
  • Monitoring and managing all security breaches and handling security incidents, taking remedial action to prevent recurrence wherever possible
  • Reporting, analysing and reducing the impact and volumes of all security incidents in conjunction with problem management
  • Promoting education and awareness of security
  • Maintaining a set of security controls and documentation, and regularly reviewing and auditing all security controls and procedures

Requirement

  • CISSP, CISM certified
  • Knowledge about ISMS that link to ISO 27001 and ISO27002
  • Proven work experience as a System security engineer or info security engineer
  • Strong problem-solving skills and ability to work under pressure
  • At least 8 years of experience with Degree in IT or Computer Science preferred

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

The individual is responsible for designing, implementing and enforcing policies and procedures, as well as streamlining effective billing & collection processes for the organizati

Responsibilities

  • Project manage and lead a program for efficient site survey and deployment of SPTel’s dark fibre from MDF rooms to the non-residential premises
  • Complete and submit all applications and documents as requested by building owners before approval is granted to start work
  • Project manage contractors and ensure timely completion of projects
  • Manage conflict resolution with regards to payment, access and installation
  • Oversee and manage the end to end in building deployment to ensure that the service delivery is completed within the stipulated service levels
  • Lead and manage fibre diversion and maintenance projects and ensure timely completion of the projects
  • Lead in service recovery in relation to fibre disruption within the assigned zone
  • Assisting the Head, Access Engineering in acquiring special projects site like rooftops, risers, outdoor space within the building, etc for purpose of deploying customer’s equipment
  • Provide standby support after office hours when needed
  • Update As-Built / project completion reports in GIS

Requirements

  • Diploma/Degree in telecommunication, computer engineering or IT related field
  • At least 3 years of working experience in passive infrastructure operations (inside or outside plant operations)
  • Strong technical knowledge of dark fibre recovery and maintenance
  • Familiar with site acquisition and deployment of in-building telco’s facilities and assets
  • Able to negotiate and work with difficult clients and strong project management skills
  • Ability to work independently and collaboratively with contractors, colleagues and building management team / developers
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player
  • Applicants with class 3 driving license will have an added advantage

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

You will be part of the Products Team, supporting product management, pricing, marketing and contribute to the product roadmap in enterprise telco-fibre based products and value-added services. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. You will work Sales & Marketing on market-related product activities, such as releases, industry events, competitive positioning. You will work with our sales team to ensure they have the right tools to succeed.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Industry eco-system – Technology, business and go-to-market partnerships. Solution and integration agreements, business development, mergers & acquisitions.
  • Go-to-market – Define and drive go-to-market plans and programs for the product, product launches, release announcements.
  • Market insights and strategy – Competitive, business models, pricing strategy, pricing models, competitive playbooks, sales playbooks.
  • Customers – Sales team go-to-market, product launch activities, case studies, customer events, buying patterns, customer verticals, develop customer champions.
  • Produce and present compelling presentations at various events to include: sales meetings, roadshows, and industry trade shows.
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • Aspiration to succeed in product management/ development
  • Proven track record of managing all aspects of a successful project
  • You believe in owning your role and take initiative to find opportunities, develop plans that inspire others, and ensure execution through measured results
  • Innovation, attention to detail, and an eye for quality, along with the ability to grasp the customer mindset and transform customer challenges into value propositions is crucial.
  • Ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Technical background with understanding and/or hands-on experience in software development and web technologies
  • Affinity in working effectively with cross functional teams in a matrix organization
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
  • Strong analytical, writing and presentation skills
  • Excellent written and verbal communication skills
  • Degree in Computer Science, Engineering or equivalent preferred
  • Fresh Graduates with keen interest to join the telecommunications industry are welcome to apply

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Deposit Your CV With Us

Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!

We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.