Titus Yong

CEO

 

An experienced business leader with nearly 30 years of experience in the ICT space, Mr Titus Yong is the chief executive officer of SPTel, an ST Engineering and SP Group JV.

He is responsible for growing SPTel’s B2B connectivity, digital and ICT solutions and launching Singapore’s first end-to-end software defined network (SDN) with network functions virtualisation (NFV).

Mr Yong joined Singtel in 1998 and has held several key positions within the company including an overseas post as Director, Business Marketing and Products Management at Optus in Australia. He also served on the board of the Hong Kong stock exchange-listed APT Satellite Company, SingaSat Private Limited and the Asia Pacific Satellite Communications Council.

During his tenure at Singtel, Mr Yong successfully launched two satellite programs worth more than S$400 million to expand Singtel’s fixed satellite market from Asia to Africa. He also led Singtel’s entry into the managed services market in the early 2000s, and was responsible for conceptualising and implementing a program called EXPAN consisting of a Pan Asian network of 24 direct-owned and marketing alliance data centres.

Prior to joining Singtel in 1998, Mr Yong worked with multinational corporations including IBM, Sun Microsystems and Citibank.

Throughout his career, Mr Yong has been a champion of customer experience improvement initiatives, leading multifunctional, cross-disciplinary teams to deliver year-on-year revenue and margin growth.

Mr Yong earned a Bachelor’s degree in Engineering and Communications from the National University of Singapore and volunteers for grassroots causes.

Tan Boon Huat

Senior Vice President

Operations and Customer Experience

 

With 30 years of experience under his belt, and experience in Singtel, Starhub and other telecommunications start-up firms, Mr Tan Boon Huat is highly skilled in the areas of network planning, implementation and operations as well as interconnectivity solutions. Through the course of his career, Mr Tan has been responsible for Network planning and implementation, service delivery and assurance, as well as numerous other projects. Known for his people management skills, he has led many teams, inspiring them with both confidence and motivation.

Notable projects under his care include changing the national transmission network from Plesiochronous Digital Hierarchy (PDH) to Synchronous Digital Hierarchy (SDH), managing the national voice switching network change out from Fujitsu to Siemens, moving the national signaling network into SS7. With a team of dedicated engineers, he spearheaded the launch of StarHubs fibre network and building their Fibre Master Plan.

In his free time, Mr Tan enjoys reading, listening to chinese music and watching travelogues.

Tan Choon Chai

Senior Vice President

Product and Business IT

 

Mr Tan Choon Chai is a veteran in the Telecommunication and Technology industry with over 20 years of experience in product development and management, business strategy and execution, end to end customer experience and design innovation, business process transformation and IT digitalization.

He has an extensive portfolio experience across various technology and solution domains including Business Digitalization and Automation, Software Defined Network (SDN), Cloud Solutions (XaaS/CDN/Virtualisation), Data Centre, Mobility, Data Networking and Cybersecurity.

Chua Wee Sen

Vice President

Finance and Procurement

 

Mr Chua Wee Sen has almost 20 years of experience in finance and has honed his edge in business partnering. Before joining SPTel, he was with StarHub as its Assistant Vice President of Finance, working with the Enterprise Business Group, ensuring business decisions and models are financially sound.

At SPTel, Mr Chua oversees finance-related functions as well as procurement, supply chain and bid management.

Mr Chua holds a Bachelor of Civil Engineering (Honours) from the National University of Singapore and a Masters of Professional Accounting from the Singapore Management University. He is a Chartered Accountant of Institute of Singapore Chartered Accountants.

Heng Kwee Tong

Vice President

Engineering and Customer Solutions

 

Mr Heng Kwee Tong is the Head of Engineering and Customer Solutions at SPTel, handling key functions such as research, engineering design and implementation of enterprise network services, Edge Cloud and IoT.

He is a veteran in the Telecommunication and Technology Industry with over 20 years of extensive experience and led the implementation of IPTV and FTTH services in Singapore. He brings with him invaluable knowledge of the Telecoms and Technology industry. He has also spoken in numerous industry forums and was a member of IMDA Technical Standard Technical Committee as well as ITE Engineering and IT Academic Advisory Committee.

Mr Heng was also co-inventor of 2 patents in RFID and Sigma-Delta Modulation Code Division Multiple Access Receiver, and published more than 10 international journals. He has also recently published 2 White Papers titled “The Road to 5G Services” and “Accelerating Multi-Access Edge Cloud and IoT for Smart Nation”. Prior to joining SPTel, he was responsible for leading key initiatives in 5G transport and Software Defined Network (SDN) at a major telco.

Susan Loh

Vice President

Sales, Marketing and Business Development

 

Ms Susan Loh is a consummate and passionate leader with more than 20 years of Telecommunications experience in sales, product and business development.

Her career has spanned many exciting domains such as cloud computing, Software-as-a-Service (SaaS), cyber security and IOT. She has taken on leadership roles to champion Information Communications Technology (ICT) adoption with a team of SaaS and cloud computing sales managers through a 3 year ICT sales transformation project that focused on new revenue streams and deepening market share in emerging technology to achieve year on year revenue growth targets.

Most recently, she has spearheaded the launch of Singapore’s first IoT Platform as a Service (IoTaaS). This revolutionary solution enables IoT service providers to deploy solutions on a common platform, leveraging Edge Computing for ultra-responsive device performance, and, has been showcased at leading exhibitions such as IoT Asia. It has also won an award at the Singapore Business Review’s Technology Excellence Awards 2019 in the IoT Telecommunications category.

Ms Loh is effectively bilingual in English and Mandarin, and she has been a speaker and moderator at ICT industry events and seminars.

Teresa Lee

Assistant Vice President

Human Resources

 

Ms Teresa Lee is an experienced HR practitioner with a proven track record spanning the full spectrum of HR management with a focus in manufacturing and marine industries. Her achievements include improvements and automation made to HR processes, achieving the SQA Commendation Award in her previous role. She has also strengthened the company’s partnership with the Union, leading the business to be conferred the May Day Model Partnership and May Day Plaque of Commendation (Star) Awards.

In SPTel, Ms Lee has led the streamlining and harmonising of HR terms and policies. She also facilitated the transfer of union representation to the current house union representation smoothly without any issue. As part of SPTel’s leadership team, Ms Lee supports the management team in transforming the workforce and growing its capabilities from cable leasing to next generation digitalized services, converging the skills of networking and software engineering to build a business class digital network.

Tay Wee Han

Head

Government and Education Sector Sales

 

Mr Tay Wee Han is the Head of Sales for the Government and Education sector, in-charge of sales and account management. He has been in the IT and telecommunication industry for 25 years, of which he has been managing sales and cross functional teams for close to 20 years. Having worked in both local as well as global companies, he has experience in developing and winning international ICT deals as well as network connectivity projects for critical Government projects and infrastructure.

Kaye Hau

Director

Business Strategy, Operations and Regulatory

 

Ms Kaye Hau has over 13 years of experience in the Technology, Media and Telecommunications industry. She started her career as a Project Management Specialist (PMO) Specialist with IBM supporting large scale IT outsourcing projects, and went on to build up the PMO function in Singtel Enterprise Business that project manage customers’ connectivity projects. Subsequently, she joined StarHub Consumer Business Group whereby she undertook different roles that included business planning and strategic planning covering the areas of IoT, mobile convergence and new revenues partnerships.