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Your Smart Choice to a Connected Future

Looking for a career in technology? At SPTel, we are born to work smart and deliver the intelligent network for a Smart Nation.

We shall bring in the latest state-of-art in Software based Network and Virtualisation technology machine learning implementation in customer service, use of AI in Cyber Security to deliver a self-monitoring and self-healing network, enabling the Cloud Edge Computing of the network via our pervasive fibre infrastructure and substations. SPTel is well placed to offer Edge Cloud to support IoT services with analytics and cyber security management.

We think big and make bigger things happen.

We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.

Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.

Current Vacancies

SP Tel offers Edge Cloud-as-a-Service, a platform to manage SPTel’s Multi-Edge-Computing (MEC) resources and IOT management to enable Smart Nation IoT services with edge computing capabilities.  The unique proposition stems from the deployment of Edge Compute distributed cloud platform to offload processing and storage intensive IoT applications such as video surveillance, analytics, 5G carrier hotel and Massive Machine Type Communications.

Responsibilities Include:

  • Identifying, proposing, deploying, and supporting client solutions.
  • Managing the development of SPTel’s Edge computing platform
  • Providing ongoing support for the Edge application onboarding and customer/partner trials.
  • Serving as a subject matter expert, teaching, and training internal teams.
  • Lead RFI/RFP/RFQ.
  • Managing solution lifecycle and field support, from pilot to commercial adoption.

Requirements

  • Experience with different cloud models like IaaS, PaaS & SaaS.
  • Experience with Docker, Kubernetes, Kafka, S.O.L.I.D., Agile/SCRUM development environment
  • Experience with MQTT, Modbus serial and TCP/IP, EtherNet/IP, PROFINET communications
  • Knowledge in software architecture and cloud hosting.
  • Selecting and deploying appropriate CI/CD tools.
  • Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline (CI/CD pipeline).
  • Experience with monitoring and log management tools like Zabbix, Prometheus, ELK etc.
  • Ability to read and interpret design documentation as well as customer specifications.
  • Basic understanding about data centre networking.
  • At least 3 years relevant experience
  • CKAD certification is preferred.
  • Degree in Computer Science, IT, Information System or Electronics Engineering

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job brief

SPTel is looking for a professional and creative Software engineer to be part of our OSS team to support systems within SPTel SDN based Network.  The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services within a communication service provider with various underlying dependencies.

Responsibilities

  • To manage and configure, enhance the SPTel Fault Management system i.e. Nokia eSOC Components AOR, NPM, SURE
  • Interact with other teams in order assess new opportunities and participate in requirements gathering
  • Solution analysis and effort estimate for the requests
  • Low level design for the applications
  • Development for the requests and bug fixing on the existing applications
  • Provide work instructions and improvements of the processes
  • Management and implementation of new automatic scripts and applications
  • Verify and implement configuration changes at the request of the customer or when is needed for performance reasons
  • Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing
  • Installation, tuning and troubleshooting of complex software applications

Requirements

  • Must be familiar with Telcom Service Assurance processes.
  • Experience in at least one of the major with Telecom Fault Management solution such as NetAct or Netcool etc.
  • Work experience gained in companies and projects in telecommunications service delivery and operations.
  • Familiar with handling FCAPS (Fault, Configuration , Accounting , Performance and Security) Concepts.
  • Knowledge of IP based network – IP back-hauling and IP networking
  • Knowledge of functionality of Network Monitoring System
  • Standard fault-finding (troubleshooting) techniques
  • Knowledge of alarm types, resolution and remedy SLAs and escalation matrix
  • Good experience in SQL/PLSQL.
  • Good understanding of database concepts, including language constructs, database versus table versus column, triggers etc.
  • Good communication skill and ownership.
  • Familiar with Apache Nifi, SNMP, JMS, SSH/SFTP.
  • Familiar with network telemetry concepts such as gRPC
  • Knowledge operations, configuration of Nokia eSOC (AOR, NPM, SURE) will be a plus.
  • Knowledge in NetFlow will be an advantage

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job brief

You will be part of the Products Team, supporting product management, pricing, marketing and contribute to the product roadmap in enterprise telco-fibre based products and value-added services. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy. You will work Sales & Marketing on market-related product activities, such as releases, industry events, competitive positioning. You will work with our sales team to ensure they have the right tools to succeed.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Industry eco-system – Technology, business and go-to-market partnerships. Solution and integration agreements, business development, mergers & acquisitions.
  • Go-to-market – Define and drive go-to-market plans and programs for the product, product launches, release announcements.
  • Market insights and strategy – Competitive, business models, pricing strategy, pricing models, competitive playbooks, sales playbooks.
  • Customers – Sales team go-to-market, product launch activities, case studies, customer events, buying patterns, customer verticals, develop customer champions.
  • Produce and present compelling presentations at various events to include: sales meetings, roadshows, and industry trade shows.
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • 3-5 years of Product Management experience
  • Aspiration to succeed in product management/ development
  • Proven track record of managing all aspects of a successful project
  • You believe in owning your role and take initiative to find opportunities, develop plans that inspire others, and ensure execution through measured results

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • Establish relationships with new customers and secure contracts with new customers that achieve assigned sales quotas and targets
  • Drive the entire sales cycle from initial customer engagement to closed sales, monitor service delivery and invoicing to customers.
  • Prospect for potential customers using various direct methods such as cold calling, door-to-door sales, face to face meetings, and indirect methods such as networking and marketing activities. (Pure hunter role)
  • Qualify prospects against company criteria for ideal customers and sales
  • Consult with prospect about business challenges and requirements, as well as the range of options and cost benefits of each.
  • Maintain a high level of relevant domain knowledge in order to have meaningful conversations with prospects.
  • Make presentations to senior management and decision makers
  • Draft and deliver proposals
  • Work with technical staff and product specialists where required to address customer requirements
  • Develop and maintain sales and territory plans which outline how sales targets will be met on an ongoing basis
  • Report on sales activity regularly.
  • Keep detailed notes on prospect and customer interactions weekly.
  • Provide forecasts on best case and most likely sales volumes monthly.
  • Work with delivery teams to proactively address problems
  • Cultivate strong relationships with third party and partner companies that may be required to deliver full solutions to customers
  • Work with product and marketing to plan and execute lead generation campaigns
  • Provide feedback to sales management on ways to decrease the sales cycle, enhance sales, and improve company brand and reputation
  • Provide feedback to company management on win lose analysis, market trends, competitive threats, unmet needs, and opportunities to deliver greater value to customers by extending company offerings
  • Identify sales support requirements and work with marketing to develop improve sales tools
  • Be a positive representative of the company and its brand in the marketplace
  • Conduct all sales activities with the highest degree of professionalism and integrity

Good performers can be considered for conversion to a permanent role for further grooming to take on managerial roles.

Requirements

  • Fresh Diploma/ITE holders in Engineering or related IT fields with a keen interest in the telecommunications industry
  • Candidates who had done sales jobs on part-time/temp basis with proven track records in achieving sales targets would have an advantage.
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc would have an advantage.
  • Strong command of English and able to engage stakeholders
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills
  • Incumbents can potentially earn a gross monthly income up to $5,200/mth with guaranteed take home up to $3,360/mth

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job Brief

The Executive, bid and commercial will be responsible for leading and coordinating the bid response.  To do this effectively you will need to work closely with sales and the solutions manager, liaise with other teams and stake holders to ensure submissions are made on time and to the required quality. You will assemble a bid team with sales and solution manager together with service/ product/ finance/ engineering/ operation/support team with relevant knowledge to prepare for the winning bid, whilst taking ownership of the end to end bid-process and the competitiveness of the bid both commercially and technically. You will need to identify the key gaps and risk and to present to the management team in bid meeting.

In parallel, you will be required to introduce and constantly review the bid response process, governance, develop and maintain a knowledge base of ‘standard’ answers and templates, as well as identifying ways to improve the quality, consistency and efficiency of the bid response process.

In additional, beyond the bid, you will be the commercial manager supporting the partnership and commercial arrangement with strategic partners. Applicants must have excellent communication skills, combined with the ability to understand technical concepts and tender questions then provide clear concise responses whilst working to tight deadlines and challenging targets.

Responsibilities

  • To manage all aspects of tender/bid submission, define the timelines and key milestones, joint bid qualification (bid go/no go) for new opportunities with relevant stakeholders
  • Conduct the tender briefing to the key stakeholders in collaboration with the sales on the bid strategy and assign the required task to the respective owners
  • Lead and coordinate the preparation of the bid ensuring that other stakeholders provide information on time in response to customer’s requirements, specification and compliances
  • Compile, review and revise documents submitted by others and coordinate the preparation of those materials in a completed bid document
  • Prepare and review the commercial aspects of the tender, ensuring all services are included in the final price and submission
  • Drive the response to the tender/bid clarification with customers and the post tender evaluation with internal team
  • Constantly review the bid response process, governance, develop and maintain a knowledge base of ‘standard’ answers and templates, as well as identifying ways to improve the quality, consistency and efficiency of the bid response process.
  • Develop a set of standard templates for less complex bids Management of all aspects of the bid process to ensure deadlines are met
  • To drive commercial arrangement with strategic partners

 Requirements

  • Degree Holder in Computer Science, Electrical Engineering or equivalent
  • Training will be provided
  • Sound commercial understanding, P&L and risk management skills
  • Have the ability to manage complex, multi-worksteam opportunities.
  • Able to work on tight timescales particularly when developing proposals and bid response
  • Team and action oriented; proactive in prioritising own workload and assigned areas of responsibility to others
  • Able to influence assertively to get results
  • Excellent interpersonal skills and familiar with contract management
  • Familiar with Gebiz tender process would be an advantage
  • Entry level candidates are welcome to apply

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • Supporting Fiber Infra projects handling site survey and deployment of SPTel’s dark fibre from MDF rooms to the non-residential premises
  • Complete and submit all applications and documents as requested by building owners before approval is granted to start work
  • Supervise contractors and ensure timely completion of projects
  • On-site supervision of projects will be required with progress report for submission to Management
  • Oversee and manage the end to end in building deployment to ensure that the service delivery is completed within the stipulated service levels
  • Support fibre diversion and maintenance projects and ensure timely completion of the projects
  • Support service recovery in relation to fibre disruption within the assigned zone
  • Assisting the Head, Access Engineering in acquiring special projects site like rooftops, risers, outdoor space within the building, etc for purpose of deploying customer’s equipment
  • Provide standby support after office hours when needed
  • Update As-Built / project completion reports in GIS

Requirements

  • Diploma in telecommunication, computer engineering or IT related field
  • At least 3 years of working experience in passive infrastructure operations (inside or outside plant operations)
  • Must be proficient in the use of Fiber Test Tools
    • OTDR
    • Power Meter
    • Traffic Identifier
    • Fiber scope
  • Strong technical knowledge of fibre recovery, trouble-shooting and maintenance
  • Strong knowledge in Plant-Map, SLD in handling fiber tracing and patching works.
  • Familiar with site acquisition and deployment of in-building telco’s facilities and assets
  • Able to negotiate and work with difficult clients and strong project management skills
  • Ability to work independently and collaboratively with contractors, colleagues and building management team / developers
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player
  • Applicants with class 3 driving license will have an added advantage

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • Monitoring of projects status and timely delivery of customer service
  • Liaise/Update customer on project implementation and status
  • Raise ordering form/work orders to suppliers/contractors
  • Compile reports for management review

Requirements

  • Diploma in telecommunication, computer engineering or IT related field
  • At least 6 years working experience in passive and active infrastructure
  • Strong technical knowledge of passive/active infrastructure and Data Centre operation
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Familiar with site deployment of in-building telco’s facilities and assets
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job Briefs:

When it comes to security and reliability of the network, SPTel offers no compromise. Our network is monitored by an Integrated Operations Centre that combines Network Monitoring with a Security Operations Monitoring, that takes proactive action to engage customers and mitigate network issues.

The candidate must have the passion in handling customer services and place   the ‘Customer First’ in his/her resolution of their problems.  S/He will support all incoming technical calls and customer’s trouble ticket till closure.

Strong follow up and technical problem identification skills, sense of urgency and quick in response to any network alarms in the operation are the traits we are looking for. The ability to build trust and confidence with customer through the service interaction will provide the candidate an edge in achieving excellence in customers’ experience.

Responsibilities

  • Man the IOC through monitoring and proactively responding to network and service alarms/alerts to ensure that customers’ needs are promptly attended to
  • Attends and supports all incoming technical fault calls 24/7 within the Service Level.
  • Responsible for creating and track trouble tickets to closure. Proactive in following up calls to customers and manage the customer’s expectation.
  • Performs technical troubleshooting in accordance to established troubleshooting procedures.
  • Elevates incidents to next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
  • Timely update of ticketing system with complete and accurate details.
  • Prompt communication of incident status and update to respective parties.
  • Assists in other operational tasks as requested.

Role Requirements

  • Diploma in Engineering or equivalent.
  • Candidates with technical support experience in a NOC/SOC environment would have an advantage
  • Knowledge of Fibre, Transport and IP Network providing Metro-E, DWDM, TCP/IP and/or cyber-security services.
  • Good analytical skills with hands on experience of various OSS platforms and Network Management System (NMS) to manage the network.
  • An individual who is a great team player, with service mindset and delivers good customer experience.
  • Good communications skill with pleasant personality
  • Technical certification such as Certified IP Associate (CIPA), Certified IP Engineer (CIPE), COMPTIA Security+, CEH, etc would have an advantage
  • Shift work is required for this position.
  • Candidate must be prepared to perform standby duties.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job Briefs:

When it comes to security and reliability of the network, SPTel offers no compromise. Our network is monitored by an Integrated Operations Centre that combines Network Monitoring with a Security Operations Monitoring, that takes proactive action to engage customers and mitigate network issues.

The candidate must have the passion in handling customer services and place   the ‘Customer First’ in his/her resolution of their problems.  She/He will support all incoming technical calls and customer’s trouble ticket till closure.

Strong follow up and technical problem identification skills, sense of urgency and quick in response to any network alarms in the operation are the traits we are looking for. The ability to build trust and confidence with customer through the service interaction will provide the candidate an edge in achieving excellence in customers’ experience.

Responsibilities

  • Man the IOC through monitoring and proactively responding to network and service alarms/alerts to ensure that customers’ needs are promptly attended to
  • Attends and supports all incoming technical fault calls 24/7 within the Service Level.
  • Responsible for creating and track trouble tickets to closure. Proactive in following up calls to customers and manage the customer’s expectation.
  • Performs technical troubleshooting in accordance to established troubleshooting procedures.
  • Elevates incidents to next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
  • Timely update of ticketing system with complete and accurate details.
  • Prompt communication of incident status and update to respective parties.
  • Assists in other operational tasks as requested.

Role Requirements

  • Diploma in Engineering or equivalent.
  • Entry level candidates are welcomed to apply. Candidates with technical support experience in a NOC/SOC environment would have an advantage
  • An individual who is a great team player, with service mindset and delivers good customer experience.
  • Good communications skill with pleasant personality
  • Shift work is required for this position.
  • Candidate must be prepared to perform standby duties.
  • Successful candidates can expect to draw a gross monthly salary of $2,600 – $3,000 per month and good bonuses for those who perform well

Career Progression

  • Training will be provided to equip new hires with the following:
    • Knowledge of Fibre, Transport and IP Network providing Metro-E, DWDM, TCP/IP and/or cyber-security services.
    • Hands on experience of various OSS platforms and Network Management System (NMS) to manage the network.
  • Incumbents who are able to excel shall be considered for further training and development to take on more technical roles in the Tier 2 environment for their career progression.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job brief

We are looking for a QA Tester, closely integrated to the DevOps team to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches.

In this role, you should have a keen eye for detail and excellent communication skills. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.

Responsibilities

  • Review and analyse system specifications to understand the business requirements and how the solution can achieve intended outcome
  • Collaborate with Analysts and Developers to develop effective strategies and test plans
  • Develop the necessary framework for test automation in a DevOps environment
  • Execute test cases (manual and/or automated) and analyse results
  • Evaluate product code according to specifications
  • Create logs to document testing phases and defects
  • Report bugs and errors to development teams
  • Help troubleshoot issues when necessary
  • Conduct post-release/ post-implementation testing
  • Work with cross-functional teams to ensure quality throughout the software development lifecycle

Requirements

  • Proven experience as a QA tester or similar role
  • Experience in project management and QA methodology
  • Familiarity with Agile frameworks and regression testing is a must
  • Ability to document and troubleshoot errors
  • Strong scripting fundamentals to develop script for test-case automation
  • Working knowledge of test management software (e.g. Selenium, SOAP UI, qTest, Zephyr) and strong SQL foundation
  • Excellent communication skills
  • Attention to detail
  • Analytical mind and problem-solving aptitude
  • Strong organizational skills
  • 4 – 7 Years of experience; Diploma in Computer Science, Engineering or a related field preferred

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • Collaborate for Security Network Planning with Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for Security infrastructure nodes including Firewalls, DDOS solution, IDS/IPS and scanning tools
  • Perform on-site and off-site testing and commissioning for security network implementation and service activations
  • Manage the security appliance (Firewalls, DDOS, Vul Scanner) through Network Management Systems and Controllers
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions.
  • Troubleshooting of fault and performance during network outage
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues with timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Execute the operating model guided by the relevant process and implementation manuals
  • Perform standby duties

Requirements

  • Experience managing network tools in an enterprise environment that include: firewall, IPS/IPS, assessment, and scanning tools
  • Experience with one or more network vendors: Nokia, Huawei, Infoblox, or Microsoft
  • Experience managing endpoint solutions, routing, Border Gateway Protocol, MPLS Architecture, and logging from various platforms
  • Strong understanding of networking technologies (routers, switches, TCP/IP)
  • Experience with different platform technologies (Windows, Linux, VMware, MacOS)
  • Experience with security technologies (IDS, IPS, FW, AV, Proxies, DLP, PKI, SSL/TLS, SSL visibility, VPN)
  • Strong knowledge in Security network. With at least 3-5 years’ experience in administration, planning, implementation or operation of Security Design
  • Knowledge of IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Dense Wavelength Division Multiplexing (DWDM) Software Define Network and Network Virtualization Internet of Things is desirable
  • Security certifications such as CISSP or equivalent will be preferred.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • Manage the network through Network Management Systems and Controllers
  • Monitor the network performance and carry out troubleshooting of fault during network outage
  • Execute the operating model guided by the relevant process and implementation manuals
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for active network including L1, L2 and L3 network
  • Perform on-site and off-site testing and commissioning for network implementation and service activations
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions.
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues with timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Perform standby duties

Requirements

  • Hands on technical and implementation experience
  • Strong knowledge in IP (L2/L3) network. With at least 3-5 years experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Infoblox and F5 load balancers (BIQ-IP, GTM,LTM).
  • Knowledge in Dense Wavelength Division Multiplexing (DWDM)
  • Knowledge in Software Define Network and Network Virtualization
  • Knowledge and Experience in Network Security is desirable
  • Knowledge and Experience in Internet of Things is desirable
  • Knowledge and Experience in Fiber Network is desirable
  • Engineering, planning, and/or operations knowledge
  • CCNP or equivalent (CCIE or equivalent will be preferred.)
  • 7-10 years of working experience with diploma or 3-5 years of experience with Degree in Engineering.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • This role has responsibility for the planning and implementation of SPTel’s network infrastructure
  • Network Planning / Implementation:
  • Development and enhancement of network design; planning and execution milestones; network costing planned according to budget
  • Network planning to include both transmission and IP layers
  • Network should be diverse, secure, resilient and scalable
  • Network should also leverage the latest technologies (such as SDN/NFV) where possible to differentiate from existing networks
  • Customer-oriented: Quality and timely rollout of infrastructure according to business plan
  • Network should meet specified SLAs in terms of performance, availability, etc
  • Internet and International Network Connectivity
  • Work with local, regional and global carriers to ensure that SPTel network has the necessary Internet and International connectivity reach
  • SD-WAN
    • Drive the development and deployment of SD-WAN solutions
  • Use of Digital Systems
  • Use of systems to enhance the network service architecture, hence leading to better customer experience. These systems may include OSS, GIS, telemetry, analytics, etc
  • Wireless Network
  • Use of relevant wireless technologies to expand SPTel’s network reach
  • Support other usage such as sensors, IOT, etc

 

Requirements

  • Bachelor’s degree in Computer Science or related discipline
  • At least 12 years of working experience with minimum 5 years working in the telecom industry.
  • Deep hands-on experience in designing, implementing and/or operating a telecom service provider fixed network.
  • Experience in applying SDN, NFV, SD-WAN and other more recent network related technologies
  • Good analytical, problem-solving and communication skills.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Responsibilities

  • Reviews design documents and provides feedback on approach and estimates
  • Participate fully in Agile Scrum team’s development cycle and strictly adhere to the development process, coding standards and guidelines
  • Responsible for translating requirements into API Design and writing of interface specification
  • Develops the code based on high level design and low level design and Executes the unit testing. Peer review of the code
  • Ensures that software meets or exceed specified standards and end-user requirements.

Requirements

  • Min 4 years of experience as Java/J2EE developer
  • Strong knowledge of API development and webservices (WSDL Soap, Restful)
  • Strong knowledge of the java frameworks (Spring MVC, Spring Security)
  • Proficient and hands on with Application Servers (Weblogic, Tomcat, JBoss)
  • Good knowledge of relation database, specifically Oracle (SQL – PL/SQL) and Mariadb
  • Technical expertise in the design, development, coding, testing, and debugging of software
  • API gateway experience (such as APIGee, tyk.io, Mulesoft) would be added advantage
  • Experience in load balancing and proxying (HAProxy, Nginx)
  • Knowledge of UI development (JSP, HTML, CSS, Ajax, XML) is an added advantage
  • Service Provider / Telecommunication knowledge (TMForum SID)
  • Excellent communication
  • 4-7 Years of Experience; Degree in Engineering/Computer Science preferred

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security with MSS background and with keen interest in security in various technology domains like cloud and IOT. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Form and maintain managed security services partnerships to ensure market competitiveness
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • Proven work experience in product management/ development in Managed Security (eg. Next Generation Firewall, Security Management, SIEM, DDOS) and with keen interest in exploring security in various technology domains like Cloud/IaaS/PaaS and IoT
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Knowledge of more than one of the primary security technologies and applications preferred – next generation firewall, security management, SIEM, endpoint detection & response, advanced threats protection,
  • Excellent written and verbal communication skills
  • 4- 7 years experience; Degree in Computer Science, Engineering or equivalent preferred

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

Service Delivery Specialist / Architect is responsible for end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective. You are responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies.

To take over from Pre-Sales/Customer Solutions the network design/plan that have been agreed with end customer and organize into a managed service delivery plan including  generating project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance. This could be achieved by doing but not limited to:

  1. Responsible for translating high level technical design/solution into a low level deliverables.
  2. Owns the technical design and sign-off on all technical designs.
  3. Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
  4. Define and drive technical requirements signed off with customer per schedule for implementation teams.
  5. Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
  6. Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
  7. Front customer / vendor in terms of technical design / issues / discussion where need arises.
  8. Managing vendors to ensure the technical design are implemented as required.
  9. Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
  10. Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
  11. Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
  12. Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
  13. Raise ordering form/work orders to suppliers/contractors
  14. Assist Pre-Sales Bid team on technical clarifications with customer if required.
  15. Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.

Requirements

  • Individual with prior pre-sales, consulting or client-facing role in a networking technology function will be highly desirable.
  • Bachelor Degree in Computer Science, Computer Engineering, Information Technology or similar discipline
  • Minimum 7 years of relevant work experience

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

Senior/ Engineer, Service Delivery is responsible for end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective. You are responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies.

To take over from Pre-Sales/Customer Solutions the network design/plan that have been agreed with end customer and organize into a managed service delivery plan including  generating project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance. This could be achieved by doing but not limited to:

  1. Responsible for translating high level technical design/solution into a low level deliverables.
  2. Owns the technical design and sign-off on all technical designs.
  3. Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
  4. Define and drive technical requirements signed off with customer per schedule for implementation teams.
  5. Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
  6. Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
  7. Front customer / vendor in terms of technical design / issues / discussion where need arises.
  8. Managing vendors to ensure the technical design are implemented as required.
  9. Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
  10. Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
  11. Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
  12. Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
  13. Raise ordering form/work orders to suppliers/contractors
  14. Assist Pre-Sales Bid team on technical clarifications with customer if required.
  15. Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.

Requirements

  • Individual with prior pre-sales, consulting or client-facing role in a networking technology function will be highly desirable.
  • Bachelor Degree in Computer Science, Computer Engineering, Information Technology or similar discipline
  • Minimum 4 years of relevant work experience

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

SPTel is looking for a professional and creative Software engineer to be part of our OSS team to support systems within SPTel SDN based Network.  The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

 

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services with communication service provider with various underlying dependencies.

 

Responsibilities

  • To manage the Java applications landscape within the company domain
  • Interact with other teams in order assess new opportunities and participate in requirements gathering
  • Solution analyze and effort estimate for the requests
  • Low level design for the applications
  • Development for the requests and bug fixing on the existing applications
  • Provide work instructions and improvements of the processes
  • Management and implementation of new automatic scripts and applications
  • Verify and implement configuration changes at the request of the customer or when is needed for performance reasons
  • Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing
  • Installation, tuning and troubleshooting of complex software applications

 

Requirements

  • 3-4 years of experience in development, production and testing (SIT, Pre-Production) according to the knowledge of the methodologies and processes related to management of production systems
  • Work experience gained in companies and projects in IT, telecommunications, industrial, with an autonomous organization of IT operations
  • Previous experience in IT environment in a relevant field such as applications development
  • Experience in systems integration, including management of issues of interconnection, communication
  • Previous experience in the use of procedures for Configuration Management
  • Experience designing and / or testing of complex software applications
  • Able to understand N-tier and 3-tier architectures
  • Good knowledge of XML/ XSL/ XSLT
  • Experienced with JMS, JNDI, Web Services
  • Good level of knowledge of TCP/IP suite
  • High level of expertise of Web Servers, Application Servers and Middleware applications such as: Apache, Tomcat, Oracle WEB Logic, JBoss
  • Good experience with Databases: Oracle, SQL, MySql
  • Good knowledge of Java programming languages
  • Good Knowledge with Spring Core, Hibernate, LDAP interaction
  • Familiar with well-known services: ssh, ftp, NFS, Samba
  • Familiar with JavaScript, React, Angular or other JS Framework
  • Familiar with  Devops CI/CD tools such as Gitlab, RunDeck, Jenkins etc.
  • Familiar with Eclipse / NetBeans / IntelliJIdea / Visual Studio
  • Self-motivated to learn latest technologies and trends.
  • Strong team mindset.
  • BSc/BA in Computer Science or a related degree preferred.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Task and Responsibilities

  • Develop, support and maintain suite of software applications for customer experience – e.g. survey, Chatbot, marketing automation, portal & website
  • Work closely with stakeholders and business analysts on the new requirements and determine the solution design and implementation approach
  • Responsible to implement new business requirements or troubleshoot issues on the applications (through configuration and/or coding)
  • Implement and deploy the changes on the applications in accordance to the defined DevOps processes and automation tool-chain
  • Able to work in a flexible environment and respond to ad-hoc tasks from the business in the fast-changing environment

 

Job Requirement

  • Knowledge of software engineering and front-end development is essential – e.g experienced with HTML, CSS, JavaScript & jQuery
  • Experience in CI/CD tools such as GitLab, Jenkins, VS Code, Docker would be an added advantage
  • Up to 3-year experience in UI/UX design and any customer facing applications (campaign management, survey, chatbot, portals), preferably in the service provider segment or similar industry
  • Familiarity in implementation of Chatbot
  • Experience in Java programming would be an added advantage
  • Team player with strong problem-solving skills and able to work independently
  • Degree in Computer Science, Engineering or equivalent preferred.

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job Briefs:

Responsible for developing the operations excellence framework and processes for SP Tel

Responsibilities

  • To develop the framework, process and SOP for network operation, service delivery and service assurance for all services offered in order to achieve better efficiency, effectiveness and economical value.
  • To define the process, policy and the guidelines for network operation that cover network facilities, fiber laying, service provisioning, O&M, service assurance, NOC and SOC
  • To define the process and procedure for service provisioning and delivery in meeting the agreed service level agreement for existing and new products/services. Provisioning and delivery services include circuit design and planning, project management, data centers/MDF/in-building work execution, field engineering dispatches and hand-over of the services offered by company to customers.
  • To define the O&M process and procedure for existing systems and products/services to achieve better respond time and shorter time for fault isolation, restoration and rectification
  • To define the process and procedure for all network changes via the Network Change Request process minimizing disturbance to customers or cutting down unnecessary network changes, which could increase possibility of service interruption.
  • To work with stakeholders to produce reports on service delivery and service assurance performance for management information and analysis as well as for reporting to any relevant parties including customers and governing authorities.
  • Conduct regular Operations Self Audit and maintain regular Operations Excellence Dashboard to report on compliance and KPI/SLA performance
  • To optimize the processes and procedure for operating services offer through audits, gap analysis and post mortem exercises
  • To constantly review and work on reducing operating cost through higher productivity, the use of tools and streamlining of resources and processes
  • To ensure all operation and network related activities are in compliance with the corporate governance policies.
  • To identify policies gaps and assist stakeholders in developing policies to enhance the company performance and integrity.
  • To keep track of the processes and SOP developed in a centralized knowledge database.
  • To assist in tracking Capex and Opex and running of cadence required by Heads of Ops & CE.

Role Requirements

  • Degree in Engineering or Telecommunication or related discipline
  • Candidate must have a minimum of 5-10yrs experience in telecom sector with strong technical knowledge in fixed network.
  • Experience developing processes and standard operation procedures
  • Experience in operation processes especially in the telecom sector
  • Experience in network provisioning processes
  • Experience in network fault and performance management
  • Candidate must have strong capabilities with documentations and eyes for details
  • Candidate should have knowledge in industrial best practices in the telecom sector
  • Candidate should have a sociable personality and good collaborative traits to work with the stakeholders

You may apply via the form below with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

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Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!

We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.