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Your Smart Choice to a Connected Future

Looking for a career in technology? At SPTel, we are born to work smart and deliver the intelligent network for a Smart Nation.

We shall bring in the latest state-of-art in Software based Network and Virtualisation technology machine learning implementation in customer service, use of AI in Cyber Security to deliver a self-monitoring and self-healing network, enabling the Cloud Edge Computing of the network via our pervasive fibre infrastructure and substations. SPTel is well placed to offer Edge Cloud to support IoT services with analytics and cyber security management.

We think big and make bigger things happen.

We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.

Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.

Current Vacancies

Job Briefs:

This role has the core responsibility to sell SP Tel solutions to the market. The successful candidate is a self-motivated technologist with a keen mind and breadth of knowledge across telco networks, cybersecurity and advanced technologies. He/she is expected to be a good communicator, capable of supporting the Sales Team in presenting innovative and customized solutions that meets the needs of the new enterprise clients’ requirements.

Responsibilities

  • Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and bids/tenders and achieve high customer satisfaction for the services rendered.
  • Understand customers” networking and communications requirements and provide high quality network design for customers” WAN networks.
  • Perform role of overall solution consultant integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
  • Conduct presentations on proposed solutions and new technologies to customers.
  • Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
  • Ensure quality documentation and updates for customers” network configurations and processes.
  • Provide support to project managers and partners in WAN network project implementations and support operations and service managers in post sales queries when required
  • Responsible for providing technical and solutioning support to the Sales team in capturing customers’ requirements, preparing and presenting proposals.
  • Work with cross functional teams to coordinate sales, post-sales and support resources to drive successful closure and implementation for customers
  • Gather in depth hardware, applications and networks requirement to architect and design a suitable highly available, secure and scalable solutions to meet client requirement.
  • Working with the Account Manager to accurately define client solutions and to help drive bids and sales
  • Walk through and present to clients the various technologies and services proposed and explain technical details and value proposition of the proposed solution.
  • Influence and gain approval of the proposed solution from client.
  • Act as a trusted advisor for nominated client accounts.
  • Develop deep technical knowledge of the products
  • Coordinate internal/external resources to effectively pursue opportunities.
  • Disseminate feedback to business units gained from client experiences and issues to facilitate product improvement or enhancements

Requirements

Degree/Diploma in Engineering, Computer Science or related discipline

  • At least 3 years working experience in consultation or presales in the Telecommunications or IT Industry
  • Competency in IP networks, SDN, IoT, cybersecurity or telco Cloud NFV environment.
  • Strong command of English, with good interpersonal, communication and presentation skills
  • Possess CCNA and preferable with network or/and ICT or/and security certifications.

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

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Job Briefs:

The candidate will be assigned duties and responsibilities within SPTel Integrated Operations Centre (IOC). He or she is responsible to perform surveillance of its network health and services and conduct technical troubleshooting, including taking the necessary actions to mitigate network issues and neutralize security incidents.

The candidate is required to support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.

Responsibilities

  • Monitor and proactively respond to network and service alarms/alerts to ensure that SPTel services are in good health.
  • Support all incoming technical fault calls.
  • Responsible to create and track trouble tickets to closure.
  • Great team player and customer oriented with great emphasis on customer experience.
  • Perform technical troubleshooting in accordance to established troubleshooting procedures.
  • Elevate incidents to next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
  • Timely update of ticketing system with complete and accurate details.
  • Prompt communication of incident status and update to respective parties.
  • Assist in other operational tasks as requested.

Role Requirements

  • Degree or Diploma in Engineering or equivalent.
  • Fresh graduates are welcomed to apply. Candidates with at least 3 years of technical support experience in a NOC/SOC environment is preferred.
  • Knowledge of Fibre, Transport and IP Network providing Metro-E, DWDM, TCP/IP and/or cyber-security services.
  • Good analytical skills with hands on experience of various OSS platforms and Network Management System (NMS) to manage the network.
  • Good communications skill with pleasant personality and experience in customer service.
  • Technical certification such as Certified IP Associate (CIPA), Certified IP Engineer (CIPE), COMPTIA Security+, CEH, etc.
  • Shift work is required for this position.
  • Only Singaporeans may apply.

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Plan the state of art fiber and pipe network to be able to deliver the best diverse fiber network
  • Plan, design, implement and operate a resilient infrastructure network which includes the core, access and distribution networks
  • Project manage, track and ensure timely and efficient site survey, approvals and deployment of SPTel fiber network
  • Ensure proper submission of applications and documents to building owners, authorities and Singapore Power for acquisition of permit to construct the infrastructures and fiber network to the serving optical distribution location. Ensure proper approvals are secured prior to work
  • Liaise with authorities (LTA, URA, JTC, Developers, HDB etc) on any new & existing infrastructure works
  • Ensure all exchange rack and infrastructure installation are properly setup and fiber professionally terminated with excellent quality
  • Ensure fiber connectivity is end to end tested with proper report and documentation
  • Work with SPPG on Pipe/Duct lease or any other resource needed in order to optimize the cost of infrastructure
  • Acquisition of space and facilities like rooftops, risers, outdoor space within the building, etc for purpose of deploying fiber network
  • Conduct regular checks and supervise contractors carrying out pipelines construction works, fiber installation works, in-building cabling work
  • Project manage contractors and ensure timely completion of projects
  • Perform fiber and service recover for fiber network outage
  • Update As-Built / project completion reports in GIS
  • Ensure timely processing of claims by contractors to ensure healthy finance for the company
  • Provide standby support after office hours when needed

Requirements

  • Degree with 5 or more years of working experience in in telecommunication or passive infrastructure operations (inside or outside plant operations)
  • Diploma with 7 or more years of working experience in in telecommunication or passive infrastructure operations (inside or outside plant operations)
  • Strong technical knowledge of optical fiber network and civil piping systems
  • Familiar with site acquisition and deployment of in-building telco’s facilities and assets
  • Familiar with COPIF
  • Able to negotiate and work with difficult 3rd parties
  • Strong project management skills and detail in tracking
  • Ability to work independently and collaboratively with contractors, colleagues and building management team / developers
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player
  • Applicants with class 3 driving license will have an added advantage

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to identify and develop new growth engines for Managed Services through introduction of new services that deliver the company’s vision and strategy.

Responsibilities

  • Strategies and develop new growth engines in Managed Services
  • Identify, design and build best of breed solution platforms, ecosystem solution and vertical solutions and market segmentation for Managed Services portfolio.
  • Establish and cultivate partnerships with key partners in Managed Services to deliver differentiated managed services with unique value propositions.
  • Develop product strategies, Roadmaps and determine market segmenting, targeting and positioning.
  • Establish and enhance product processes in Managed Services to ensure the smooth delivery of these services.
  • Monitor product quality against target levels and trigger corrective actions where necessary.
  • Optimize cost structure, product profitability and customer value.
  • Work with Marketing to run effective horizontal marketing programs and events to create market awareness and generate sales leads.
  • Monitor product quality against target levels and trigger corrective actions where necessary.
  • Achieve key value drivers, operating revenue & expenses as well as product profitability targets.

Requirements

  • Proven track record of successfully developing and growing a portfolio of Managed Services
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem-solving skills and willingness to roll up one’s sleeves to get the job
  • Demonstrated initiative and creativity/out of the box product development.
  • Self-starter. Ability to work independently as well as part of a team.
  • Excellent written and verbal communication skills
  • 3-5 years’ experience; Degree in Computer Science, Engineering or equivalent preferred.

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

You will join a dynamic and fast-paced environment and work with cross-functional teams to grow Managed Service business that deliver the company’s vision and strategy.

Your primary responsibility is to qualify, nurture, progress and land Managed Services opportunities/deals. You will have the exciting opportunity to help drive the growth and shape the future of Managed Services adoption across these customers encompassing Managed WAN, Managed LAN, Managed Security and Managed Cloud landscape. Additionally, you will be responsible to orchestrate to ensure best fit ICT solutions are positioned to our customers with an intention for them to accelerate adoption, in return achieving business value.

Responsibilities

  1. Pursue ICT opportunities and lead in the selling engagement, being able to address the commercial, architectural and operational benefits of the Managed Services solution.
  2. Understand customer’s businesses and identify influencers and decision makers within a customer organization and develops client-oriented engagement strategies
  3. Focus on identifying customer’s business challenges and developing strong value propositions to help customers meet their business objectives.
  4. Prepare and conduct high impact sales presentations and engaging effectively across all levels of the customer’s organization.
  5. Responsible for cold calling, prospecting, qualification of potential customers. Participate and drive RFPs and Bids.
  6. Responsible for the achievement of targets and objectives across nominated client(s).
  7. Develop pipeline and opportunities at the executive levels – working alongside the existing account management community.
  8. Work closely with product, presales and partners to develop a resilient, supportable and cost-effective ICT solutions in order to win proposals or bids/tenders.
  9. Take ownership of Sales Cycle, from pre-sales, POC, proposal, pricing, presentation and closure
  10. Work closely with Product to drive MS business by identifying new areas of growth and identifying partnerships opportunities with principal partners and hands and legs partners.

Other Skills and Qualifications

  • Proven sales track record. Experience in technology sales with at least 3 years’ experience in Managed Services / ICT sales
  • Possess high level understanding of ICT and Managed Services products and services.
  • High level technical understanding with an ability to translate benefits to business outcomes/impact.
  • Consultative and value-based selling skills.
  • Excellent written/verbal communication skills with a proven ability to effectively communicate with customers.
  • Possess Degree or higher (technology related preferred).

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Patching of fibre at customer premise, substation and Data Centre
  • Installation, testing and commissioning of customer’s subscribed services
  • Assist in service recovery in relation to fibre disruption and active equipment issues
  • Oversee and manage the end to end in building deployment to ensure that the service delivery is completed within the stipulated service levels
  • Provide standby support after office hours

Requirements

  • Degree / Diploma in telecommunication, computer engineering or IT related field
  • At least 6 years working experience in passive and active infrastructure
  • Strong technical knowledge of passive/active infrastructure and Data Centre operation
  • Good understanding of Networking knowledge, e.g. WAN/LAN, TCP/IP etc
  • Familiar with site deployment of in-building telco’s facilities and assets
  • Ability to work independently and collaboratively with contractors, colleagues and Data Centre
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player
  • Applicants with class 3 driving license will have an added advantage

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Collaborate for Security Network Planning with Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for Security infrastructure nodes including Firewalls, DDOS solution, IDS/IPS and scanning tools
  • Perform on-site and off-site testing and commissioning for security network implementation and service activations
  • Manage the security appliance (Firewalls, DDOS, Vul Scanner) through Network Management Systems and Controllers
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions.
  • Troubleshooting of fault and performance during network outage
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues with timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Execute the operating model guided by the relevant process and implementation manuals
  • Perform standby duties

Requirements

  • Experience managing network tools in an enterprise environment that include: firewall, IPS/IPS, assessment, and scanning tools
  • Experience with one or more network vendors: Nokia, Huawei, Infoblox, or Microsoft
  • Experience managing endpoint solutions, routing, Border Gateway Protocol, MPLS Architecture, and logging from various platforms
  • Strong understanding of networking technologies (routers, switches, TCP/IP)
  • Experience with different platform technologies (Windows, Linux, VMware, MacOS)
  • Experience with security technologies (IDS, IPS, FW, AV, Proxies, DLP, PKI, SSL/TLS, SSL visibility, VPN)
  • Strong knowledge in Security network. With at least 3-5 years’ experience in administration, planning, implementation or operation of Security Design
  • Knowledge of IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Dense Wavelength Division Multiplexing (DWDM) Software Define Network and Network Virtualization Internet of Things is desirable
  • Security certifications such as CISSP or equivalent will be preferred.

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security with MSS background and with keen interest in security in various technology domains like cloud and IOT. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Form and maintain managed security services partnerships to ensure market competitiveness
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • Proven work experience in product management/ development in Managed Security (eg. Next Generation Firewall, Security Management, SIEM, DDOS) and with keen interest in exploring security in various technology domains like Cloud/IaaS/PaaS and IoT
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Knowledge of more than one of the primary security technologies and applications preferred – next generation firewall, security management, SIEM, endpoint detection & response, advanced threats protection,
  • Excellent written and verbal communication skills
  • 4- 7 years experience; Degree in Computer Science, Engineering or equivalent preferred

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

Solution Delivery Architect responsible for end-to-end Telco and ICT project deployment for enterprise customers. It is a practical position that involves leading project implementations from a technology perspective. You are responsible to provide expertise in technical consultancy and network implementation services in the areas of LAN, WAN, Wifi, Network security, UC, System, Storage, Cloud and IoT technologies.

To take over from Pre-Sales/Customer Solutions the network design/plan that have been agreed with end customer and organize into a managed service delivery plan including  generating project organization, deliverable plan which includes configuration verification, transition plan to ensure onboarding of Day 2 service assurance. This could be achieved by doing but not limited to:

  1. Responsible for translating high level technical design/solution into a low level deliverables.
  2. Owns the technical design and sign-off on all technical designs.
  3. Identify and define the proper project deliverables for each party (including Partners) involved in the project and communicate clearly the KPI, milestone checks and all the measurables
  4. Define and drive technical requirements signed off with customer per schedule for implementation teams.
  5. Create detailed project organizational structure and responsibility matrix, assign appropriate tasks and responsibilities to the parties involved, forecast resource requirements for all aspects of project delivery
  6. Organize and manage an appropriate team/system/partner to monitor the project progress, anticipate, detect and handle problems in the project
  7. Front customer / vendor in terms of technical design / issues / discussion where need arises.
  8. Managing vendors to ensure the technical design are implemented as required.
  9. Ensure SAT and UAT are properly conducted in an end to end manner fulfilling what were set up in the being before any sign off and forecast milestone of contract payments following the contract set up, in short, handling of the Billing and Payment Management
  10. Conduct Proof of Concept tests for proposed technical solution or to resolve existing issues.
  11. Review and work on reducing project cost through higher productivity, the use of tools and streamlining of resources and processes
  12. Resolve any problems/issues detected in project execution by communicating/ negotiating with various parties involved, consultants, vendors, and etc; and/or escalating to higher level management
  13. Raise ordering form/work orders to suppliers/contractors
  14. Assist Pre-Sales Bid team on technical clarifications with customer if required.
  15. Demonstrated practical experience in technical architecting with networking technologies, preferably from major networking services providers and/or solution providers.

Requirements

  • Individual with prior pre-sales, consulting or client-facing role in a networking technology function will be highly desirable.
  • Bachelor Degree in Computer Science, Computer Engineering, Information Technology or similar discipline

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Ensure sales orders follow company’s internal policy and objectives
  • Maintain customer contracts and good accuracy of the customer database
  • To liaise actively with other roles including marketing, sales and business
  • Handle other internal queries and provide resolutions
  • Work with finance to ensure that revenue numbers are accurate
  • Provide administrative support to sales team on day to day basis
  • Work with Lead Generation/ Marketing to produce data and tracking
  • Familiarity with BOSS/CRM system and Telco workflow

Requirements

  • Bachelor’s degree / Diploma in business administration, or in a related discipline
  • Experience in handling sales and purchase contracts
  • Relevant experience in a sales operations environment
  • Ability to be responsible for several concurrent Tasks
  • Proficient with Microsoft Office Suite
  • Familiar with Salesforce.com
  • IT / digital savvy

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for active network including L1, L2 and L3 network
  • Perform on-site and off-site testing and commissioning for network implementation and service activations
  • Manage the network through Network Management Systems and Controllers
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions.
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues a timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Execute the operating model guided by the relevant process and implementation manuals

Requirements

  • Hands on technical and implementation experience
  • Strong knowledge in IP (L2/L3) network
  • With at least 3-5 years experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Dense Wavelength Division Multiplexing (DWDM)
  • Knowledge and Experience in Software Define Network and Network Virtualization
  • Knowledge and Experience in Network Security is desirable
  • Knowledge and Experience in Fiber Network is desirable
  • CCNP or equivalent (CCIE or equivalent will be preferred.)
  • 7-10 years of working experience with diploma or 3-5 years of experience with Degree in Engineering.

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Responsible for achieving business and sales objective/ targets
  • Hunt for new business within the Channels space
  • Handle account management matters and be the point of contact for customers
  • Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
  • Establish and grow strong pipelines for business opportunities
  • Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
  • Prepare proposals, and present solutions to customers.
  • Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment.
  • Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

  • Degree/Diploma/ITE in Engineering or relevant discipline with experience in the telecommunications industry
  • At least 2 years working experience in IT/Telecom sales
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, and etc
  • Strong command of English and able to engage stakeholders
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

The individual is responsible to ensure timely and accurate billing as well as prompt collection follow ups with customers.

Responsibilities Include:

  • Ensure monthly bills are issued timely and accurately and sent to customers
  • Prepare and update customer records
  • Work closely with service delivery team and sales team on billing matters
  • Follow up with internal departments on billing disputes
  • Perform closing activities and ensure timely closing
  • Follow up with customers to ensure overdue invoices are paid promptly
  • Other adhoc duties assigned

Requirements

  • Diploma in accounting / finance
  • 1 to 2 years experience in billing / credit collections
  • SAP acknowledge is an added advantage
  • Good communication skills both written and verbal, and internal personal skills

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job Brief

You will be responsible for designing and deploying Managed Security solutions for our enterprise customers.  You will work with a team of security professionals and together, build up SPTel’s Cybersecurity practice. As a project owner, you must be responsible for all technical project deliverables and see your project through from start to finish.

This rewarding role will best suit someone with network experience and the ability to work closely with our engineers to deliver large scale network solutions.

Responsibilities

  • Part of SPTel’s Cybersecurity Team to plan, design and build security defences to protect SPTel’s and our customers’ networks.
  • Translate and Implement MSSP Solutions according to Product Specifications.
  • Design and implement Cybersecurity Policies for SPTel and create Cybersecurity awareness.
  • Support the SOC staffs in Cyber related investigation and trouble-shooting.
  • Conduct Vulnerability Assessments of SPTel’s network.

Role Requirements

  • 3-6 years of network security experience; Degree in Computer Science/IT preferred.
  • Certificate for any of the platform such as Checkpoint, Juniper, Cisco, Fortinet, etc., is a plus.
  • Certifications in CISSP, CEH or equivalent will be an advantage.
  • Have a deep and strong knowledge of networking – switching, dynamic routing protocols, static and rule-based routing, etc. Certificate in any networking area is a plus.
  • Have a deep and strong knowledge of encryption and tunneling protocols (IPSec, SSL VPN, TLS, IKE, IKEv2, etc.)
  • Understand application protocols in context of OSI network layers and content inspection (Load-balancing, WAF, IPS, IDS, etc.)
  • International travel to attend client meetings, workshops, or perform remote site installation and configuration may be required.
  • Have good verbal communication skills (English) and able to translate technical terms into simple English
  • Have experience creating design documents (HLD, LLD) diagrams, and presentations (PPT)
  • Able to analyse and problem solve while under stress and time pressure.

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Events Planning and Alliance Partnership Management

Achieve successful and cost-effective events, with close tracking of timeline and deliverables to achieve measurable outcomes. You will also need to drive the alliance partnership piece of SPTel with the goal of improving awareness, educating customers and increasing lead opportunities for SPTel.

Marketing Communications Support

You will be responsible for communication collateral creation for internal and external parties and ensure that SPTel owned mediums like the website, online and social presence are updated and maintained regularly. You will also need to work on Search Engine Optimization (SEO) and Search Engine Marketing and work with the Marketing Manager to develop a digital marketing strategy.

Working in this role

To achieve these deliverables, you will work very closely with Marketing, Sales, Business Development, Corporate Affairs, IT and Product Marketing teams. Coordination with external marketing agencies, partners and vendors supporting the organization will also be needed. We have rapid pace of innovation at SPTel, and a successful candidate must be flexible and agile enough to thrive in a fast-paced environment.

A successful candidate will be organized and programmatic in his/her approach and having the positive acquisition of customers and nurturing of lead to opportunity as performance goals. He/she understands the services and campaign launch schedule and will proactively prepare content updates to ensure that we provide customers with the most relevant content and information. Successful experience in the telecommunications and IT industry will be an advantage.

This is a unique opportunity in an exciting, industry-leading technology business.

RESPONSIBILITIES :

Events and Alliances

  • Supporting the Marketing Manager to plan and execute events (Tradeshows, branding, Webinars and customer appreciation) to the right target audience according to company objectives
  • Responsible to maintain and grow alliance partnerships and seek opportunities for collaboration
  • Responsible for sourcing for and negotiating with vendors and suppliers
  • Support for promotional activities for the event
  • Preparing and managing project budgets
  • Prepare post activity reports and analyze success/failure for future improvements
  • Responsible in ensuring excellent customer experience at all events

Marketing Communications

  • Provide support in constructing messaging, defining customer & market segmentation and managing demand generation programs for B2B marketing
  • Internal communications support such as running internal education drives
  • Goals-based integrated marketing approach for digital & social marketing
  • Provide support for digital owned & paid platforms (e.g. website management, social marketing strategy and manage web & social resources to increase traffic, sales inquiries, optimize account sign ups and other business results.)
  • Ensure consistency in design and messaging across all marketing media
  • Support in driving success for marketing efforts through SEO, SEM, web analytics, social media monitoring and demand generation programs
  • Work with Marketing Manager to establish best practice processes for all marketing activities & presence

REQUIREMENTS

  • 5 to 8 years of experience in telco or IT industry is an advantage
  • Bachelor’s degree in business, marketing, communications, or relevant field of study
  • Excellent written and verbal communication skills in English
  • Knowledge of design software will be a plus
  • Familiar with telecommunications, cyber security, IOT, cloud computing concepts & terminology is a plus
  • Knowledge of KPIs and marketing techniques for event and partner management
  • Customer focus (sincerely wants to improve customer experience)
  • Experience working in a fast-paced and highly cross-functional organization

Independent yet team-player (in required situations) with proven success managing time and juggling multiple projects in a high growth environment where priorities shift fast

You may apply via the form below or email to HR with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Deposit Your CV With Us

Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!

We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.