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Your Smart Choice to a Connected Future

Looking for a career in technology? At SPTel, we are born to work smart and deliver the intelligent network for a Smart Nation.

We shall bring in the latest state-of-art in Software based Network and Virtualisation technology machine learning implementation in customer service, use of AI in Cyber Security to deliver a self-monitoring and self-healing network, enabling the Cloud Edge Computing of the network via our pervasive fibre infrastructure and substations. SPTel is well placed to offer Edge Cloud to support IoT services with analytics and cyber security management.

We think big and make bigger things happen.

We work intelligently and constantly explore advanced software technology to assist in our business model and network management in this data-driven world.

Join our family now if you love to keep up with the world’s revolution, work intelligently in an engaging environment and be surrounded with fun, smart and motivated people who love challenges and staying ahead of the technology curve.

Current Vacancies

Job brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed security with MSS background and with keen interest in security in various technology domains like cloud and IOT. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Form and maintain managed security services partnerships to ensure market competitiveness
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • Proven work experience in product management/ development in Managed Security (eg. Next Generation Firewall, Security Management, SIEM, DDOS) and with keen interest in exploring security in various technology domains like Cloud/IaaS/PaaS and IoT
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Knowledge of more than one of the primary security technologies and applications preferred – next generation firewall, security management, SIEM, endpoint detection & response, advanced threats protection,
  • Excellent written and verbal communication skills
  • 4 – 7 years experience; Degree in Computer Science, Engineering or equivalent preferred

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Briefs:

This role has the core responsibility to sell SP Tel solutions to the market. The successful candidate is a self-motivated technologist with a keen mind and breadth of knowledge across telco networks, cybersecurity and advanced technologies. He/she is expected to be a good communicator, capable of supporting the Sales Team in presenting innovative and customized solutions that meets the needs of the new enterprise clients’ requirements.

Responsibilities

  • Provide high quality pre-sales technical consultation and develop cost effective, resilient, innovative and reliable ICT solutions to win proposals and bids/tenders and achieve high customer satisfaction for the services rendered.
  • Understand customers” networking and communications requirements and provide high quality network design for customers” WAN networks.
  • Perform role of overall solution consultant integrating network solutions and managed ICT services; ensuring ICT solutions proposed by partners meet customer requirements.
  • Conduct presentations on proposed solutions and new technologies to customers.
  • Prepare win/loss analysis for proposals/bids/tenders submitted to facilitate continuous improvement of networks designed.
  • Ensure quality documentation and updates for customers” network configurations and processes.
  • Provide support to project managers and partners in WAN network project implementations and support operations and service managers in post sales queries when required
  • Responsible for providing technical and solutioning support to the Sales team in capturing customers’ requirements, preparing and presenting proposals.
  • Work with cross functional teams to coordinate sales, post-sales and support resources to drive successful closure and implementation for customers
  • Gather in depth hardware, applications and networks requirement to architect and design a suitable highly available, secure and scalable solutions to meet client requirement.
  • Working with the Account Manager to accurately define client solutions and to help drive bids and sales
  • Walk through and present to clients the various technologies and services proposed and explain technical details and value proposition of the proposed solution.
  • Influence and gain approval of the proposed solution from client.
  • Act as a trusted advisor for nominated client accounts.
  • Develop deep technical knowledge of the products
  • Coordinate internal/external resources to effectively pursue opportunities.
  • Disseminate feedback to business units gained from client experiences and issues to facilitate product improvement or enhancements

Requirements

Degree/Diploma in Engineering, Computer Science or related discipline

  • At least 3 years working experience in consultation or presales in the Telecommunications or IT Industry
  • Competency in IP networks, SDN, IoT, cybersecurity or telco Cloud NFV environment.
  • Strong command of English, with good interpersonal, communication and presentation skills
  • Possess CCNA and preferable with network or/and ICT or/and security certifications.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you

Job brief

SPTel is looking for a professional and creative Software engineer to be part of our OSS team to support systems within SPTel SDN based Network.  The candidate should have excellent organization and problem-solving skills. If you also have hands-on experience in software development and agile methodologies in a Dev/Ops environment with telecommunication background, we’d like to meet you.

The ideal candidate for this role will have experience in software development, system administration, deployment automation, quality assurance, and monitoring and maintaining large scale, mission critical services with communication service provider with various underlying dependencies.

Responsibilities

  • To manage the Java applications landscape within the company domain
  • Interact with other teams in order assess new opportunities and participate in requirements gathering
  • Solution analyze and effort estimate for the requests
  • Low level design for the applications
  • Development for the requests and bug fixing on the existing applications
  • Provide work instructions and improvements of the processes
  • Management and implementation of new automatic scripts and applications
  • Verify and implement configuration changes at the request of the customer or when is needed for performance reasons
  • Coordinate and work together with other teams such as: 2nd line of support, 1st level support, Testing
  • Installation, tuning and troubleshooting of complex software applications

 

Requirements

  • 3-4 years of experience in development, production and testing (SIT, Pre-Production) according to the knowledge of the methodologies and processes related to management of production systems
  • Work experience gained in companies and projects in IT, telecommunications, industrial, with an autonomous organization of IT operations
  • Previous experience in IT environment in a relevant field such as applications administration and development
  • Experience in systems integration, including management of issues of interconnection, communication
  • Previous experience in the use of procedures for Configuration Management
  • Experience designing and / or testing of complex software applications
  • Strong level of OS knowledge: UNIX (Sun Solaris, HP-UX), Linux, Windows
  • Experience with scripting languages: Ksh, Bash, Perl
  • Able to understand N-tier and 3-tier architectures
  • Good knowledge of XML/ XSL/ XSLT
  • Experienced with JMS, JNDI, Web Services
  • Good level of knowledge of TCP/IP suite
  • High level of expertise of Web Servers, Application Servers and Middleware applications such as: Apache, Tomcat, Oracle WEB Logic, JBoss
  • Good experience with Databases: Oracle, SQL, MySql
  • Good knowledge of Java programming languages
  • Familiar with well-known services: ssh, ftp, NFS, Samba
  • Familiar with java-web frameworks such as : Struts, JSF, Primefaces, Vaadin, IceFaces
  • Familiar with Spring Core, Hibernate, LDAP interaction
  • Familiar with JavaScript, ExtJS or other JS Framework
  • Familiar with  Devops CI/CD tools such as Gitlab, RunDeck, Jenkins etc.
  • Familiar with Eclipse / NetBeans / IntelliJIdea / Visual Studio
  • Familiar and self-motivated to learn latest technologies and trends.
  • Must be strongly self-motivated and has an entrepreneurial mindset.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

  • Strong team mindset.

BSc/BA in Computer Science or a related degree preferred

 

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job Briefs:

The candidate will be assigned duties and responsibilities within SPTel Integrated Operations Centre (IOC). He or she is responsible to perform surveillance of its network health and services and conduct technical troubleshooting, including taking the necessary actions to mitigate network issues and neutralize security incidents.

The candidate is required to support all incoming technical calls and handle customer trouble ticket creations, incident status update and ensure proper case closure.

Responsibilities

  • Monitor and proactively respond to network and service alarms/alerts to ensure that SPTel services are in good health.
  • Support all incoming technical fault calls.
  • Responsible to create and track trouble tickets to closure.
  • Great team player and customer oriented with great emphasis on customer experience.
  • Perform technical troubleshooting in accordance to established troubleshooting procedures.
  • Elevate incidents to next level technical support or field dispatch, when a case is not resolved within predetermined timeframe, and according to established processes and procedures.
  • Timely update of ticketing system with complete and accurate details.
  • Prompt communication of incident status and update to respective parties.
  • Assist in other operational tasks as requested.

Role Requirements

  • Degree or Diploma in Engineering or equivalent.
  • Fresh graduates are welcomed to apply. Candidates with at least 3 years of technical support experience in a NOC/SOC environment is preferred.
  • Knowledge of Fibre, Transport and IP Network providing Metro-E, DWDM, TCP/IP and/or cyber-security services.
  • Good analytical skills with hands on experience of various OSS platforms and Network Management System (NMS) to manage the network.
  • Good communications skill with pleasant personality and experience in customer service.
  • Technical certification such as Certified IP Associate (CIPA), Certified IP Engineer (CIPE), COMPTIA Security+, CEH, etc.
  • Shift work is required for this position.
  • Only Singaporeans may apply.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Collaborate for Security Network Planning with Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for Security infrastructure nodes including Firewalls, DDOS solution, IDS/IPS and scanning tools
  • Perform on-site and off-site testing and commissioning for security network implementation and service activations
  • Manage the security appliance (Firewalls, DDOS, Vul Scanner) through Network Management Systems and Controllers
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions.
  • Troubleshooting of fault and performance during network outage
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues with timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Execute the operating model guided by the relevant process and implementation manuals
  • Perform standby duties

Requirements

  • Experience managing network tools in an enterprise environment that include: firewall, IPS/IPS, assessment, and scanning tools
  • Experience with one or more network vendors: Nokia, Huawei, Infoblox, or Microsoft
  • Experience managing endpoint solutions, routing, Border Gateway Protocol, MPLS Architecture, and logging from various platforms
  • Strong understanding of networking technologies (routers, switches, TCP/IP)
  • Experience with different platform technologies (Windows, Linux, VMware, MacOS)
  • Experience with security technologies (IDS, IPS, FW, AV, Proxies, DLP, PKI, SSL/TLS, SSL visibility, VPN)
  • Strong knowledge in Security network. With at least 3-5 years’ experience in administration, planning, implementation or operation of Security Design
  • Knowledge of IP (L2/L3) network. With at least 3-5 years’ experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Dense Wavelength Division Multiplexing (DWDM) Software Define Network and Network Virtualization Internet of Things is desirable
  • Security certifications such as CISSP or equivalent will be preferred.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Responsible for achieving business and sales objective / targets
  • Developing growth strategies and plans
  • Increasing client and partner base and develop business partners ecosystem.
  • Managing and retaining relationships with existing clients and business partners
  • Handle account management matters and be the point of contact for customers
  • Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
  • Manage a team of sales managers to establish and grow strong pipelines for business opportunities
  • Provide good sales performance management and meeting KPIs
  • Prepare proposals, and present solutions to customers
  • Lead and work with various internal teams to formulate solutions and strategies to compete in a highly competitive environment
  • Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers
  • Having an in-depth knowledge of business products and value proposition
  • Drafting and reviewing contracts
  • Reporting on successes and areas needing improvements
  • Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.
  • Participate in pricing the solution/service.
  • Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion.
  • Client and business partners Retention
  • Present new products and services and enhance existing relationships.
  • Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
  • Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators.
  • Submit weekly progress reports and ensure data is accurate.
  • Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
  • Forecast revenue targets and ensure they are met.
  • Track, record and convert Business Development activities into sales revenue.
  • Research and develop a thorough understanding of the company’s people and capabilities.
  • Understand the company’s goal and purpose to continue to enhance the company’s performance and meeting company financial KPI

Other Skills and Qualifications

  • High-level communication skills
  • Stakeholder management skills
  • Proven ability to negotiate
  • Experience with design and implementation of business development strategy
  • Conflict resolution
  • The ability to self-motivate and motivate a team
  • Proven working experience as a business development manager, sales executive or a relevant role
  • Proven financial skills, business planning/dev skills, and outcome-oriented attitude
  • Proven sales track record
  • Proficiency in MS Office and CRM software (e.g. Salesforce)
  • Proficiency in English
  • Market knowledge
  • Ability to build rapport
  • Time management and planning skills

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Plan the state of art fiber and pipe network to be able to deliver the best diverse fiber network
  • Plan, design, implement and operate a resilient infrastructure network which includes the core, access and distribution networks
  • Project manage, track and ensure timely and efficient site survey, approvals and deployment of SPTel fiber network
  • Ensure proper submission of applications and documents to building owners, authorities and Singapore Power for acquisition of permit to construct the infrastructures and fiber network to the serving optical distribution location. Ensure proper approvals are secured prior to work
  • Liaise with authorities (LTA, URA, JTC, Developers, HDB etc) on any new & existing infrastructure works
  • Ensure all exchange rack and infrastructure installation are properly setup and fiber professionally terminated with excellent quality
  • Ensure fiber connectivity is end to end tested with proper report and documentation
  • Work with SPPG on Pipe/Duct lease or any other resource needed in order to optimize the cost of infrastructure
  • Acquisition of space and facilities like rooftops, risers, outdoor space within the building, etc for purpose of deploying fiber network
  • Conduct regular checks and supervise contractors carrying out pipelines construction works, fiber installation works, in-building cabling work
  • Project manage contractors and ensure timely completion of projects
  • Perform fiber and service recover for fiber network outage
  • Update As-Built / project completion reports in GIS
  • Ensure timely processing of claims by contractors to ensure healthy finance for the company
  • Provide standby support after office hours when needed

Requirements

  • Degree with 5 or more years of working experience in in telecommunication or passive infrastructure operations (inside or outside plant operations)
  • Diploma with 7 or more years of working experience in in telecommunication or passive infrastructure operations (inside or outside plant operations)
  • Strong technical knowledge of optical fiber network and civil piping systems
  • Familiar with site acquisition and deployment of in-building telco’s facilities and assets
  • Familiar with COPIF
  • Able to negotiate and work with difficult 3rd parties
  • Strong project management skills and detail in tracking
  • Ability to work independently and collaboratively with contractors, colleagues and building management team / developers
  • Independent, self-driven, highly customer focused and able to work under high-pressure environment especially during emergency restoration of telecommunications services
  • Good communication skills, keen to learn and a team player
  • Applicants with class 3 driving license will have an added advantage

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Collaborate with Network Planning Engineering Team in formulating the designs and plans for network implementation
  • Hands on and in-charge of implementation for active network including L1, L2 and L3 network
  • Perform on-site and off-site testing and commissioning for network implementation and service activations
  • Manage the network through Network Management Systems and Controllers
  • Coordinating and scheduling resources across multiple organizations to align project requirements with business goals and objectives.
  • Identifying, monitoring, reporting and escalating project-related issues to achieve timely resolution.
  • Utilizing project tracking tools and systems to accurately document milestones completion´s, project issues, corrective action plans, project jeopardies, and overall project completions.
  • Maintaining excellent communication with functional team members and direct management to ensure early identification of issues a timely reporting of status.
  • Manage the equipment supply chain including equipment segregation, reservation and collection
  • Manage vendors
  • Responsible for resources management throughout the implementation phase
  • Derive processes and SOPs for implementation such as Method of Procedures (MOPs), High Level Design (HLDs) and Low Level Design (LLDs) documents.
  • Execute the operating model guided by the relevant process and implementation manuals

Requirements

  • Hands on technical and implementation experience
  • Strong knowledge in IP (L2/L3) network
  • With at least 3-5 years experience in planning, implementation or operation of IP network
  • Knowledge and Experience in Dense Wavelength Division Multiplexing (DWDM)
  • Knowledge and Experience in Software Define Network and Network Virtualization
  • Knowledge and Experience in Network Security is desirable
  • Knowledge and Experience in Fiber Network is desirable
  • CCNP or equivalent (CCIE or equivalent will be preferred.)
  • 7-10 years of working experience with diploma or 3-5 years of experience with Degree in Engineering.

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Responsibilities

  • Responsible for achieving business and sales objective / targets
  • Hunt for new business within the Carrier space
  • Handle account management matters and be the point of contact for customers
  • Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals
  • Establish and grow strong pipelines for business opportunities
  • Capture qualified opportunities in Salesforce.com and nurture the opportunity from lead to close
  • Prepare proposals, and present solutions to customers
  • Lead and work with various internal teams to formulate solutions and strategies to compete in a high competitive environment
  • Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

Requirements

  • Degree/Diploma/ITE in Engineering or relevant disciplinary with experience in the telecommunications industry
  • At least 2 years working experience in IT/Telecommunications sales
  • Familiar with telecom services like Dark Fiber, Lease lines, Ethernet, MPLS, Colocation, Cloud, SDN, NFV, etc
  • Strong command of English and able to engage stakeholders
  • Proven track record in achieving sales targets
  • Independent, Self-motivated and able to work under pressure
  • Outgoing with good interpersonal, communication and presentation skills
  • Decision-making, problem resolution and creative problem-solving skills

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Job brief

We are looking for an experienced Product Manager with deep knowledge /expertise in enterprise managed services from a service provider background -. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out managed services that deliver the company’s vision and strategy.

Responsibilities

  • Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
  • Create buy-in for the product vision both internally and with key external partners
  • Develop and own the product business cases and deliverables
  • Develop product pricing and positioning strategies
  • Translate product strategy into detailed requirements and prototypes
  • Scope and prioritize activities based on business and customer impact
  • Work closely with engineering teams to deliver with quick time-to-market and optimal resources
  • Manage product centric enabling systems e.g. product catalogue, CPQ module
  • Form and maintain managed services partnerships to ensure market competitiveness
  • Drive product launches including working with public relations team, executives, and other product management team members
  • Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
  • Act as a product evangelist to build awareness and understanding
  • Represent the company by visiting customers to solicit feedback on company products and services
  • Provide pricing support and analysis to win sales opportunities

Requirements

  • Proven work experience in product management/ development in Managed Services covering Network Appliances (eg. Routers, Switches, Firewall, WAN optimiser), NFV/VNF for vCPE/uCPE, SDWAN and IOT solutions
  • Proven track record of managing all aspects of a successful product throughout its lifecycle
  • Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
  • Strong problem solving skills and willingness to roll up one’s sleeves to get the job
  • Skilled at working effectively with cross functional teams in a matrix organization
  • Excellent written and verbal communication skills
  • 3-5 years experience; Degree in Computer Science, Engineering or equivalent preferred

You may apply via the form below or email to careers@sptel.com with the position you are applying for as the email subject.
We regret to inform that only shortlisted candidates will be notified. Thank you.

Deposit Your CV With Us

Alternatively, if there is no vacancy that suits you at the moment, you may deposit your resume through the form below for our future references. We are always keen to meet energetic and passionate talents who would like to join our team!

We will contact you if a position becomes available that matches your profile and interest. Meanwhile, please keep an eye on our Career page for the latest opportunities.