Home / Services / Managed Security Services / Managed DDoS Protection

Be alerted when DDoS attacks start, not after

Distributed Denial of Service (DDoS) attacks are aimed at disabling online presence and assets to cause a loss in accessibility reputation and revenue.

Secure your business from DDoS attacks with DDoSProtect. This end-to-end DDoS protection service will monitor, detect and protect your online presence from service disruptions caused by malicious attacks.

Recommended for

Government/ Critical Information Structure (CII)
Government assets are the leading choice of attackers who are looking to make a statement or create an impact.

Banks, Financial Services and Insurance (BFSI)
BFSIs operating in Singapore are governed by MAS (Monetary Authority of Singapore) and are required to fulfil MAS’s compliance requirements.

Retail and E-Commerce
Retailers and e-Commerce merchants are heavily dependent on their online marketplaces and distribution network for all or most of their business revenue and opportunities. DDoS attacks that disrupt or compromise their online operations will cripple a major part of their business operations.

Benefits at a glance

icon

Proactive Monitoring & Advisory
Early attack detection and warning increases customers’ preparedness and our recommendation advisory empowers them to swiftly mitigate and resolve DDoS attacks, minimising damages and recovery efforts.

icon

Flexible Service Packages
SPTel DDoSProtect is designed with a wide range of service packages on a Pay-As-You-Use model where different levels of security management options are available to suit customers’ needs and budgets.

icon

Hassle-Free Deployment
With SPTel’s customer portal, customers will have greater network flexibility and control. Enjoy seamless end-to-end service from quotation, ordering to activation, and fault reporting. This digital journey provides interactive reporting and advisory on security events, policy and performance management, and modification of protection coverage on the fly with on-demand service activation.

Product Features

24/7 Protection Protect corporate websites, e-commerce websites or online business applications against DDoS attacks and other cascaded malicious intents. Defends and supports customer’s operational SLAs, business integrity and brand reputation.
Intelligent Detection Platform This feature identifies the nature of attack and advises the relevant remediation steps and upgrades. Proactive monitoring and detection with SLA-committed notifications by SPTel’s IOC ensure customers know first-hand that an attack is happening.
Auto-Mitigation Defend against DDoS attacks and Internet traffic anomalies immediately upon event detection when enabled – to swiftly respond to DDoS attacks with on-demand activation when specified thresholds are reached.
Comprehensive Reports Consolidated, comprehensive and customisable reporting of connectivity and security events accessible anytime, anywhere.

Available Service Schemes

DDoSProtect Enterprise
Protection against volume based, application layer DDoS attacks
Features
  • Network-based DDoS attack detection.
  • Application-layer DDoS attack detection.
  • Initiated / Automated DDoS attack mitigation.
  • DNS Protection (Inbound).
  • Managed Security Dashboard.


Optional add-ons
Click to show more
Additional DDoS Attack Bandwidth Protection:
  • More protection with additional Attack Bandwidth Mitigation beyond the entitled mitigation bandwidth.
Enhanced Notification SLA:
  • Upgrades the notification time from 30 to 15 minutes.
Customised Notification Protocol:
  • Allows Customer to request to for a bespoke notification protocol.
Managed Security Dashboard Additional Login:
  • Additional login access.
Per Incident Report:
  • A report providing in depth details and context to an incident.
Signature Based Protection:
  • Detects application DDoS and misuse attacks, which are harder to detect and appear like legitimate traffic so they can go unnoticed without a signature analysis tool.
DDoSProtect Premium
Protection against volume based, application layer DDoS attacks, and behavioral anomalies
Features
  • Network-based DDoS attack detection.
  • Application-layer DDoS attack detection.
  • Initiated / Automated DDoS attack mitigation.
  • DNS Protection (Inbound).
  • Managed Security Dashboard.
  • Per Incident Report.
  • Signature-based Protection.
Optional add-ons
Click to show more
Additional DDoS Attack Bandwidth Protection:
  • More protection with additional Attack Bandwidth Mitigation beyond the entitled mitigation bandwidth.
Enhanced Notification SLA:
  • Upgrades the notification time from 30 to 15 minutes.
Customised Notification Protocol:
  • Allows Customer to request to for a bespoke notification protocol.
Managed Security Dashboard Additional Login:
  • Additional login access.